Lead Analyst, Application Development

Boardwalk Pipeline Partners Houston , TX 77020

Posted 4 months ago

Boardwalk Pipeline Partners, LP primarily provides transportation and storage of natural gas and liquids for our customers. Additional information about the Partnership can be found online at www.bwpmlp.com.

Boardwalk Pipeline Partners is looking for a Lead Analyst, Application Development for our Houston, TX or Owensboro, KY office.

POSITION DESCRIPTION:

In this role, you will provide analytical expertise for the implementation and support of the systems that meet requirements of Operations via active participation in a cohesive team.

Job Responsibilities

  • Research latest industry practices and technology trends to assist Lead with providing advice to clients and members of the IT organization

  • Assist in conceptualization and development of solutions (hardware, software, processes) that support business requirements

  • Collaborate with the appropriate parties, such as business users, or members of IT, in order to resolve problems or investigate opportunities as needed

  • Participate in special projects and/or initiatives as needed

  • Apply proven communication, analytical, and problem-solving skills to ensure that project deliverables meet required specifications

  • Create process models, specifications, diagrams and/or charts based upon user requirements to provide direction to other team members

  • Ensure all required system and compliance documentation is complete and accurate

  • Escalate support and project issues to BSA and/or IT management team as they arise

  • Provide data and input for generation of statistics and reports for management and/or team members to represent current status of initiatives.

  • Perform the design, execution, testing and deployment phases of the software development life cycle (SDLC) for projects

  • Participate in given functional area's efforts in testing and deployment of applications that are impacted by patches and upgrades to the software, operating system, and databases

  • Install software applications in non-production environments, develop procedures for production installation, and perform production installation as necessary

  • Participate in building application support knowledgebase by documenting issues reported by users and the associated resolution process

  • Record, track, and document the problem-solving process utilized while researching, testing and resolving issues reported by users

  • Perform post-resolution follow-ups to ensure problems have been adequately resolved

  • Participate in on-call support rotation, as required for functional applications supported

  • Participate in the development or review of application training materials required to provide the user community with a solid understanding of the functionality available to meet the business requirements and conduct training sessions, as required

  • Provide guidance and support to other members of the team

  • Participate in the development and execution of business continuity processes as requested by senior team members

Personal Attributes & Abilities

  • Self-motivated and directed

  • Highly logical and technically skilled

  • Keen attention to detail

  • Ability to effectively establish/follow task prioritization and execute multiple assignments through a myriad of changing business processes, regulatory requirements, availability of team members, shifting priorities and requests for service

  • Ability to absorb new ideas and concepts quickly

  • Very strong customer service orientation

  • Excellent written, oral, interpersonal, and presentational skills targeted to the appropriate audience

  • Proven analytical and problem-solving skills

  • Ability to work both independently and in a team-oriented environment

REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Experience in developing and/or supporting applications in the natural gas industry

  • 7 years minimum of in-depth, hands-on knowledge of developing/supporting Maximo

  • 5 years minimum working technical knowledge of programming languages

  • 3 years minimum of hands on experience working in integrated development environments

  • Demonstrated experience with IBM Maximo

  • Extensive experience developing and interpreting technical documentation for training and end user procedures

  • Proven experience with troubleshooting principles, methodologies, and software issue resolution techniques

  • Solid working knowledge of current coding and database technologies

  • Ability to conduct, compile, and present research in the following area(s): software development and delivery concepts, as well as technical application issues

  • College or university degree in the field of computer science, information systems, or related field of study or 7-10 years equivalent work experience

PREFERRED SKILLS, KNOWLEDGE AND EXPERIENCE:

  • Experience with any technologies specific to the given functional area (i.e. GIS, FileNet)

  • Experience with specific phases and general knowledge of the entire software development life cycle

  • Good understanding of the organization's goals and objectives

  • Broad knowledge of programming languages and techniques

  • Knowledge of applicable data privacy practices and laws, as well as industry specific regulations, such as FERC, NAESB, DOT, SOX, etc.

  • Knowledge of technology trends relating to software application development and support

  • Certifications applicable to the position are desirable

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Other details

  • Job Family IT

  • Job Function App Dev

  • Pay Type Salary

  • Required Education Bachelor's Degree

  • KY-Owensboro Office GSP, Owensboro, Kentucky, United States of America

  • TX-Houston Office GSP, Houston, Texas, United States of America

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Lead Analyst, Application Development

Boardwalk Pipeline Partners