Lead Administrator, Contract Lifecycle Management (Clm)

Deloitte Glen Mills , PA 19342

Posted 3 weeks ago

Position Summary

The Lead Administrator, CLM is an integral member of the US CLM team, who is instrumental in realizing the CLM transformation vision and ongoing value delivery. The Lead Administrator, CLM utilizes their contract management experience and expertise to establish, maintain, support, and enhance the US Firm CLM tools, clauses, and templates to drive value through efficiencies, insights, risk mitigation, and compliance.

The Lead Administrator, CLM supports and manages system design and enhancement projects, develops processes and training, leads testing activities, and leads review, update, and enhancement of US Firm contract clauses and templates, in coordination with applicable business and firm stakeholders. As an experienced member of the US CLM organization, the Lead Administrator, CLM develops, executes, oversees and enhances assigned programs and processes and supports interactions with ITS as well as stakeholders from business and enabling area groups.

Activities will focus on contract management programs, processes and projects that have an impact at all levels of the organization and across all US businesses, resulting in improved contracts processes, information, and/or system performance, overall cost reduction or avoidance, and continued adherence to Deloitte policies.

Primary Duties and Responsibilities

  • Support the CLM technology roadmap, with a particular focus on the Global CLM instance: work with Manager and business stakeholders to understand and act upon evolving business environment and corresponding requirements; work with ITS and technology provider to understand evolving technology landscape.

  • Lead solution design and enhancement in collaboration with CLM team members, ITS, and business stakeholders.

  • Identify and enact continuous service improvements through technology and process improvements, with a keen eye to identifying opportunities to enhance the service provided to the US businesses by the CLM team.

  • Develop and report against KPIs and metrics to demonstrate and make recommendations to enhance the efficiency and effectiveness of deployed CLM solutions.

  • Manage development of clauses, templates, clause libraries, and template libraries, working with applicable business and firm stakeholders. Coordinate with technology team to effectively integrate templates and clauses into the CLM solution.

  • Manages quality assurance testing and end-user acceptance testing efforts to validate system functionality. Coordinates with technology team to drive complex system issue resolutions and defect minimization.

General Duties and Responsibilities

  • Manages assigned contracts management processes, technologies, and initiatives, including identifying required actions and improvements, coordinating with RCMS team to ensure compliance and to drive projects/initiatives to closure on schedule and within budget.

  • Manages contract management project execution, resource deployment, and overall coordination to ensure project completion on schedule and within budget.

  • Provides insight, oversight, strategic context, direction, and leadership to CLM and other professionals involved in assigned areas of responsibility. Ensures resources assigned to projects are meeting deadlines and focused on the right activities.

  • Accountable and responsible for compliance with external requirements and internal policies and practices, including privacy and security, pertaining to contracts management.

  • Fosters and manages key stakeholder relationships among the US businesses, OGC, Risk and other relevant stakeholders; acts as SME and trusted advisor for applicable processes.

  • Maintains awareness of current business trends, operating conditions, and internal processes and practices that may impact assigned programs and processes.

  • Develops and presents communication materials appropriate for audiences including, but not limited to, business leaders, CLM system users, and other business stakeholders.

  • Develops, documents, and maintains program documentation as well as standard operating procedures related to assigned processes.

  • Escalates issues, risks, and decisions to Manager, RCMS leadership or other stakeholders as necessary and develops mitigating actions.

  • Promotes and facilitates effective teamwork and a spirit of partnership.

  • Performs other job-related duties as assigned.

Required Skills

  • Strong Microsoft Office skills

  • Strong program/project/process planning and management skills

  • Understands US Firm business processes around contracting - from opportunity through execution and administration

  • Understanding of information/CLM system principles, design, and functions

  • Familiarity with SAAS solutions a plus

  • Excellent written and verbal communication skills, negotiation/influence skills, ability to adjust to various audiences

  • Proven ability to interact with ITS organization, vendors, and business leadership throughout the firm to make recommendations, resolve issues, and drive results

  • Experience working directly with internal clients and providing consultation

  • Ability to work with virtual and global business teams

  • Ability to work productively with all levels in a large organization, think strategically and tactically

  • Creative - able to think outside the box; uses knowledge gained through prior experience, education, and training to resolve issues and remove project barriers

  • Drive for results - maintains constant awareness of projects and clients; keeps team focused on short and long term milestones

  • Ability to establish and maintain positive working relationships with customers, yet represent accurately the perspective of the CLM team

  • Ability to understand and relate to the business objectives, recommend and provide high-quality CLM solutions/projects

  • Available to travel as necessary

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Education & Experience

  • Bachelor's degree required

  • Minimum of 5 years of related contracts, technology, project, people, change, and relationship management experience

For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $64,934 to $95,665.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#EA_ExpHire #EA_FA_ExpHire

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available.

Requisition code: 77331

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Contract Role Key Leader Shoppes At Brinton Lake

Lululemon Athletica Inc

Posted 3 days ago

VIEW JOBS 10/4/2022 12:00:00 AM 2023-01-02T00:00 <p>Who We Are:</p><p>lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.</p><p>Job Summary:</p><p>The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges.</p><p>Key Responsibilities of the Job</p><p>Leadership and People Management</p><ul><li><p>Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.</p></li><li><p>Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.</p></li><li><p>Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels.</p></li></ul><p>Guest (i.e., Customer) Experience</p><ul><li><p>Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.</p></li><li><p>Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests' time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options).</p></li><li><p>Interact with and assess guests' unique needs to provide customized, effective purchase and return solutions and support.</p></li><li><p>Provide technical product education by articulating the value and benefit of the product.</p></li><li><p>Resolve guest feedback and address guest concerns or escalations to make it &quot;right&quot; for guests.</p></li><li><p>Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.</p></li></ul><p>Working with Others</p><ul><li><p>Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.</p></li><li><p>Establish supportive and productive relationships with all team members.</p></li><li><p>Collaborate with team members to ensure optimal guest experience and support store operations.</p></li></ul><p>Operations</p><ul><li><p>Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted.</p></li><li><p>Open and close the store in accordance with the opening and closing checklists.</p></li><li><p>Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.</p></li><li><p>Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.</p></li><li><p>Ensure team uses in-store technology to support store operations and provide positive guest experiences.</p></li><li><p>Understand and adhere to people safety policies and procedures to maintain a safe work environment.</p></li><li><p>Perform work in accordance with applicable policies, procedures, and laws or regulations.</p></li></ul><p>Budget Responsibility</p><ul><li>Not Applicable</li></ul><p>People Management</p><ul><li>Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager</li></ul><p>Key Skills &amp; Core Values You Bring</p><ul><li><p>Inclusion &amp; Diversity: Creates/supports an inclusive environment that values/celebrates differences</p></li><li><p>Integrity/Honesty: Behaves in an honest, fair, and ethical manner</p></li><li><p>Guest Experience: Enjoys working and connecting with, understanding, and helping guests</p></li><li><p>Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives</p></li><li><p>Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work</p></li><li><p>Candid Communication: Is willing to openly/constructively share concerns (i.e., straight talk)</p></li><li><p>Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions</p></li></ul><p>Job Requirements</p><p>Eligibility</p><ul><li><p>Must be legally authorized to work in the country in which the store is located</p></li><li><p>Must be 18 years of age or older</p></li><li><p>Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)</p></li><li><p>Must have the ability to travel to assigned store with own transportation methods</p></li></ul><p>Availability</p><ul><li>Willing to work a flexible schedule including evenings, weekends, and holidays</li></ul><p>Other Willingness Requirements</p><ul><li><p>Willing to work as part of a team and also complete work independently</p></li><li><p>Willing to move through a store for most of a shift to help guests and accomplish work</p></li><li><p>Willing to move boxes weighing up to 30 lbs (13.6 kg)</p></li><li><p>Willing to work in an environment with bright lights and loud music</p></li></ul><p>Experience</p><ul><li>Work experience</li></ul><p>Job Assets (i.e., nice to have; not required)</p><ul><li><p>Education: High school diploma, GED, or equivalent</p></li><li><p>Education: Bachelor's degree or equivalent</p></li><li><p>Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary)</p></li></ul><p>In keeping with our mission, please connect with us at accommodations@lululemon.com if you have questions about how your unique abilities may translate to the requirements for this role, with or without a reasonable accommodation. In your email, please include the position title, the location of the position and the nature of your question or request.</p><p>Compensation &amp; Benefits Package</p><p>Our key leader base pay ranges from $17.00- $22.55/hour with a target bonus of an additional $3 per hour, bringing our total target compensation range between $20.00- $25.55/ hour, depending on location and level of experience. Our pay-for-performance bonus philosophy supports our employees by recognizing exceptional individual and team performance.</p><p>At lululemon, our care and investment in our employees does not stop at compensation. Investing in our people is a top priority. We believe that when life works, work works. With extended health and mental health plans, paid time off, savings plans, generous employee discounts, fitness &amp; yoga classes, parenthood top up and more, our benefits support our values and recognize our teams for their performance and dedication. Additionally, our personal and professional development programs include people networks, parenthood support programs, mentorships, and leadership series programming to help employees grow their career.</p><p>Note: Availability of the benefits and perks may be subject to your location &amp; employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.</p><br> Lululemon Athletica Inc Glen Mills PA

Lead Administrator, Contract Lifecycle Management (Clm)