The Lead Account Manager, for our InterAction CRM solution, is responsible for meeting POS and revenue goals through protecting and up selling assigned accounts. In addition to maintaining a list of accounts, the Lead Account Manager will be the primary point of contact for the Account Management team, providing opportunity coaching and pricing assistance.
Location: Raleigh or New York.
Coach Account Management team members on opportunity advancement
Ensure CRM compliance for Account Management team
Rollup forecast for Account Management team
Provide pricing assistance to Account Management team
Meet POS and Revenue goals for assigned accounts
Work with Marketing on campaigns for existing accounts
Assist with special projects and process enhancements
Manage and grow pipeline through active prospecting and account planning
Create and maintain an account plan to capitalize on revenue growth opportunities, including scheduling periodic customer visits for account reviews and new product introductions
Serve as the primary point of contact and relationship manager with assigned accounts
Demonstrate new products and services
Create targeted, solution-oriented proposals with appropriate positioning and pricing for software and services
Develop and track pipeline within assigned accounts utilizing CRM and report weekly on pipeline/forecast/opportunity progression
Work with clients and internal partners through issue resolution to drive customer satisfaction
Represent product portfolio through speaking engagements, industry events and trade shows
Maintain awareness of customer needs and industry trends and use information to optimize market position
Expected total travel up to 50%
Bachelors degree or equivalent experience
Minimum 5 years of sales experience
Strong interpersonal and presentation skills
Solid understanding of solution selling value proposition
Functional knowledge of negotiation process
Demonstrated ability to work in sales team environments
Strong organizational and time management skills
Advanced computer skills including Excel, Word, Powerpoint, CRM applications
Legal industry knowledge preferred
LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business.
Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or email@example.com.