L&D Design & Delivery, Facilitator

JLL Chicago , IL 60602

Posted 1 week ago

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a key member of the global talent & development team, you will facilitate, deliver and create incredible employee development experiences for JLL. Working directly with our L&D Product Leads and L&D Partners, your role will deliver talent and development programming that ultimately drives the JLL growth agenda. This role is pivotal in scaling our business programming and is a primary role in optimizing operations as well as evolving our talent products while shaping a brighter way.

Key Responsibilities:

  • Lead assigned training and development programs in the identification, development, implementation, and evaluation of learning-based interventions targeted at improving individual and organizational performance in partnership with instructional designers on your team.

  • Continues to broaden or deepen technical or professional expertise as appropriate.

  • Builds on reputation with people in the business to direct requests utilizing L&D best practices and ways of working.

  • Act as a back-up trainer/facilitator for other learning interventions, as needed

  • Delivers global talent and development programs across all talent development products.

  • Facilitates training with an application of adult learning theories, JLL's brand/learning standards and contemporary approaches to driving true behavioural changes.

  • Facilitate training both in-person (travel in non-exceptional years- 20-35%) and webinar training, ensuring a fantastic employee experience.

  • Is knowledgeable of all talent & development subject areas and apply to apply facilitate meaningful discussions.

  • Maintains delivery standards in accordance with facilitator effectiveness and learning effectiveness such as Net Promotor Score for programs

  • Drives a premium learning experience for our programs - building a best-in-class signature brand for leadership development at JLL

  • Builds business knowledge while interfacing with learners outside of programmed and scheduled events.

  • Utilizes cultural awareness of nuances and ways to drive additional value for participants based on country and local requirements.

  • Networks externally for leading practices, approaches, tools and techniques in training and development facilitation.

Qualifications:

  • Bachelor's degree in Education, Human Resources, Business Administration, or related field. Master's degree preferred.

  • Minimum [3-5] years of experience in designing and delivering training programs in a corporate environment.

  • Strong knowledge of instructional design methodologies, adult learning principles, and learning technologies.

  • Proven experience in facilitation and delivering training programs to diverse audiences.

  • Excellent verbal and written communication skills, with the ability to communicate complex concepts in a clear and concise manner.

  • Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.

  • Proficient in using learning management systems and e-learning authoring tools.

  • Strong interpersonal skills and the ability to build rapport and collaborate effectively with stakeholders at all levels.

  • Demonstrated ability to work independently, as well as in a team-oriented and collaborative environment.

  • Industry certifications in training and development (e.g., CPLP, ATD) are a plus.

Location:

On-site -Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.


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