Auror Denver , CO 80211
Posted 3 days ago
About Auror
At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $100 billion problem globally. It’s high-volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day.
Founded in New Zealand, we’re working with some of the best and largest retailers in the world across Australasia, North America, and the UK.
Auror connects people with intelligence to reduce crime. As a company, we’ve built a high-performing, positive culture with a focus on providing an inclusive environment for a diverse team. If you’re excited about reducing crime and building safer communities, for everyone, then we want you on our team.
About the Role
The role of the Law Enforcement Success Manager is to engage, empower, and grow our community of crimefighters - both retailers and law enforcement alike. Your primary responsibility is to ensure law enforcement, who are a crucial part of our community, have great experiences, help retailers achieve real crime reduction, along with harnessing Auror data to make communities safer.
Through being deeply tactical and using relational engagement you’ll empower our Auror law enforcement community by helping them derive value from the platform. You’ll do this by building strong relationships with law enforcement at every level, and understanding and demonstrating the value Auror can bring to both law enforcement and retailers. With support from the Law Enforcement Partnerships team, you will identify areas of opportunity in the platform to upskill and unlock more law enforcement users, enabling law enforcement and retailers to achieve their goals.
You'll be responsible for
This role reports to Rachelle Cockrel, Director Customer Success - North America
I've had the privilege of working in customer-facing and leadership roles across various industries throughout my career. Before Auror, I built and scaled a customer success team. I joined Auror because of its impactful mission, deliberate culture, and exceptional team members-a rare and lucky find! At Auror, we get to solve a meaningful problem for our customers that makes a difference in the world, and that gets me excited to come to work every day. As someone who thrives on mentoring others and providing best-in-class customer support, I'm excited about the opportunity to add new team members who share our values, drive, and mission to make communities safer.
I love spending quality time with my husband and son. I also enjoy being active (walks, hiking, yoga), trying new restaurants, reading, writing, and arts and crafts. You can check out my LinkedIn here.
Requirements
We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).
With diversity and inclusion at the forefront of Aurors guiding principles, we promote a culture that celebrates diversity and inclusiveness at Auror, regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
Benefits
Next Steps
If you’re excited about our mission and you have experience and a passion for this role, please hit “Apply” below.
We’re proud that Auror is a place where everyone can learn and grow. So if you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway as we’d love to hear from you!
Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.
Auror