Law Enforcement Response Lead

Airbnb, Inc. Portland , OR 97228

Posted 4 months ago

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 190 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.

As a Law Enforcement Response Manager leading a team focused on protecting user data while responding responsibly to law enforcement requests, you will work alongside our Legal, Public Policy and Communications teams, as well as collaborating globally with other cross-functional partners to provide world-class support to a high functioning team. We are looking for an enthusiastic, passionate and personable candidate to respond to a range of government agencies, driving strategic safety efforts and coordinating enforcement responses with law enforcement in the region. You will have the ability to concentrate on the nitty gritty details that need improvement while also communicating a high level narrative to management and relevant teams. You are a self-starter with a can-do attitude who isn't afraid to roll your sleeves up, can work in a rapidly changing industry, tolerate ambiguity and demonstrate problem-solving leadership with limited oversight. The ideal candidate has relevant experience working with Legal in the process of authenticating records in U.S. court proceedings, with some experience working within international legal systems, as well as operational experience to make informed decisions that improve process and product while protecting our valued community.

Role & Responsibilities

  • 7+ years of relevant work experience, including 3 years hands-on management experience or relevant senior level Law Enforcement response function at a similar company or legal agency

  • Knowledge and experience related to data protection legislation and online investigations

  • Experience testifying or authenticating records in court

  • Experience working with data protection authorities, financial institutions, and policing agencies

  • Flexibility and willingness to travel and work off hours, including weekends and occasionally holidays, in order to support emergency matters and interact with company employees based globally

  • Strong written and verbal communication skills


  • Manage a small team of LE response agents and effective relationships with law enforcement and governmental authorities across the North America region

  • Work closely with Legal teams on response to law enforcement and government requests for user data

  • Work with Airbnb Trust and Safety teams to develop and refer relevant matters to law enforcement authorities

  • Assist Airbnb's wider Law Enforcement team in the development and execution of policies relating to the processing of legal requests from law enforcement authorities globally

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Law Enforcement Response Lead

Airbnb, Inc.