Florida Department Of Transportation Lake Worth , FL 33454
Posted 2 weeks ago
Requisition No: 738421
Agency: Florida Fish and Wildlife Conservation Commission
Working Title: Law Enforcement Dispatcher (Class Title: Duty Officer) - 77072485
Position Number: 77072485
Salary: $39,335.66 Annual ($1,512.91 bi-weekly)
Posting Closing Date: 09/29/2022
FLORIDA FISH & WILDLIFE CONSERVATION COMMISSION
DIVISION OF LAW ENFORCEMENT
TECHNOLOGY & COMMUNICATION SERVICES SECTION
LAKE WORTH REGIONAL COMMUNICATIONS CENTER
LAW ENFORCEMENT DISPATCHER (CLASS TITLE: DUTY OFFICER)
PALM BEACH COUNTY / POSITION NUMBER 77072485
This is a civilian law enforcement dispatch opportunity
Do you want to be part of FWC's elite Division of Law Enforcement?
Are you looking for a professional career within the first responder community?
Multiple opportunities for career advancement, salary incentives, and paid leave are only some of the options we offer.
Challenge yourself and apply today, you won't be disappointed.
WHAT IS THE FWC?
The Florida Fish and Wildlife Conservation Commission (FWC) is a constitutional state agency entrusted with conserving fish and wildlife resources for their long-term well-being and the benefit of the people. The FWC Division of Law Enforcement protects Florida's natural resources and people through proactive and responsive law enforcement services. FWC Officers are state law enforcement police officers who are also dually certified as National Oceanic and Atmospheric Administration, and United States Fish and Wildlife Service federal officers that can enforce federal laws pertaining to national marine fishery and federal fish / wildlife violations. FWC's Division of Law Enforcement is the leading conservation law enforcement agency in the nation, set apart by strategic vision, clear missions, strong leadership, and a professional officer Corp.
WHAT IS AN FWC DUTY OFFICER?
A Duty Officer is a certified law enforcement dispatcher who is responsible for monitoring and operating a two-way radio system, FCIC/ NCIC computer terminal (i.e., teletype) telephone communication, and making independent decisions. Duty Officers learn and master the art of multitasking while composing and disseminating information through various communication sources to deliver routine and/or emergency correspondence to agency personnel, partnering law enforcement agencies, and the public to remain compliant with standards set forth by the Agency, Federal Communication Commission (FCC) and Florida Department of Law Enforcement (FDLE).
Tasks performed by the Duty Officer include but not limited to:
Monitor and operate a two-way radio system, telephone, and teletype system
Dispatch law enforcement officers and other personnel to citizen complaints and/or crimes in progress
Communicate and formally document messages regarding the safety of officers performing hazardous duties between the field and base station
Contacts law enforcement administrators regarding any emergency radio broadcast and maintains location and status of law enforcement personnel through constant radio and telephone contact
Operates the Florida Crime Information Center / National Crime Information Center (FCIC/NCIC) computer terminal
Broadcasts 'Be on the Look Out' (BOLO) alerts regarding dangerous or wanted criminals
Receives emergency and/or routine requests to and from officers and enters these messages into the computer
Evaluates, disseminates, and provides criminal and/or confidential information to authorized personnel 24 hours per day
Expected to remain current on all procedures, laws, rules, and regulations, and disseminate this information to the public and staff as necessary
Perform miscellaneous clerical duties as needed
WHY SHOULD I APPLY?
Do you want to earn a good salary, secure benefits, and plan for your retirement?
On-the-Job training while working towards professional certification
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Supplemental Insurance Options such as Disability, Dental and Vision
Contributory Retirement Plan
Employee Assistance Program
Tuition waivers for college courses
You will be given an exceptional opportunity to gain experience in being considered for a Law Enforcement Officer position or for one of FWC's partnering divisions such as Hunting and Game Management, Habitat and Species Conservation, Fish and Wildlife Research Institute, Freshwater Fisheries Management, or Marine Fisheries Management.
Become a part of the team of Duty Officers (dispatchers) who work cohesively in the Regional Communication Center (RCC). Dispatchers also work in unison with statewide RCCs to form a close bond that bolsters a family friendly environment while cultivating a positive and welcoming workplace culture.
A rewarding career that can make a difference in public safety, resource protection and conservation. This is a unique and challenging position requiring quick thinking, teamwork, and the ability to remain calm and professional while responding to stressful situations and emotionally charged individuals.
$39,335.66 Annually ($1,512.91 bi-weekly)
Salary incentives include:
Differential pay for overnight and evening shifts (10% Evening & 15% Overnight)
Communications Training Officer (CTO)
Career Development Plan
Duty Officer Supervisor
Regional Communications Center Management
Applicants, including qualified veterans seeking veteran's preference: Due to FDLE CJIS security requirements regarding FCIC/NCIC access, candidates/veterans selected for consideration must successfully pass a preliminary level-1 background check prior to participating in the required Public-Safety Dispatcher/Call Taker Pre-employment testing. Applicants that pass the pre-determined test scoring criteria will be invited to participate in a verbal assessment and interview.
1.Must be willing to work rotating shifts including nights, weekends, and holidays.
2.Must be willing to be called in to work during staff shortages, special details or emergency situations and be onsite within the hour.
3.Must be proficient in Microsoft Word, Excel, and Outlook.
4.Type a minimum of 35 correct words per minute.
5.Qualified applicants/veteran's selected for consideration are required to pass a preliminary level -1 background check to advance to the Public-Safety Dispatcher / Call Taker Pre-Employment Test (Please allow for 1 to 2 hours for this assessment). Applicants passing the pre-determined scoring criteria will advance to a verbal assessment and interview.
6.Employee must obtain CJIS certification within first six months of employment.
7.Pass a level 2 background check.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami
Florida Department Of Transportation