American Express Sunrise , FL 33304
Posted 2 months ago
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
Role & Responsibilities:
As part of the Global Litigation and Investigations Team (GLIT), this colleague will provide support to the GLIT Program Management Office and his/her duties may include the following:
Handle daily intake of service of process intake and related inquiries
Prepare or support the preparation of GLIT reports and related reporting requirements
Manage various GLIT inboxes, process incoming mail and reroutes
Manage attorney calendars as required
Manage and update GLIT colleague data base and perform any associated tasks
Set up cases in case management system
Support audit processes
Manage incoming invoices and process check requests and any perform any follow ups
Prepare legal correspondence, labels, and any associated tasks as directed
Conduct research for customer or merchant accounts and retrieve documents as required
Support quality program, procedure development, reporting and colleague training
Support legal order process development for new product implementation
Support all aspects of Program Management Office work as assigned or required
Minimum qualifications:
Associates Degree in Legal Studies or Criminal Justice or a related field preferred
At least 2+ years as a legal assistant in a litigation in a law firm, corporation or government agency environment
Experience working with litigation dockets
Experience and understanding of litigation and/or regulatory processes that permits substantive attorney and paralegal interaction
Knowledge of legal terminology and ability to apply this knowledge to daily work
Sense of urgency and ability to discern critical matters
Computer skills with strong proficiency in MS Word, Excel and PowerPoint.
Able to work independently and as a team player
Strong written and oral communication skills
Meticulous attention to detail, able to analyze and problem solve
Able to quickly train on, navigate, and extract information from a variety of databases and information platforms
Able to work productively in a fast-paced environment with shifting priorities and responsibilities
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Salary Range: $20.00 to $38.45 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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American Express