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To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
The Laundry Attendant is responsible for clearing laundry chute, load/unload machines, folding, ironing, sorting and maintaining the proper storage of all Hotel linen.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Previous Housekeeping/Laundry experience required.
Ability to interact well with others.
Ability to operate a commercial washer extractor, ironer, dryers, folders along with other laundry equipment.
Ability to transport, handle and/or lift 75 lbs. (NOTE: housekeeping supplies and laundry).
Following assigned job tasks issued by a supervisor on a daily basis.
Responding to any guest requests or complaints in an expedient, professional manner, notifying supervisors to ensure follow up.
Making every attempt to recognize any guest by name and to convey our obvious, enthusiastic appreciation for their patronage.
Sorting all linen on a daily basis.
Loading and unloading all dryers in the proper manner, to include the cleaning of lint traps in dryers two times daily or when needed.
Operating the linen spreader, towel/linen folder and ironer in the proper manner.
Operating a commercial washer/extractor in a relief capacity as directed.
Reporting any problems or malfunctions of Laundry equipment to a supervisor.
Utilizing disposable gloves and the necessary protection while working in the Laundry area.
Assisting Laundry personnel with their job assignments when necessary.
Maintaining a clean and organized work area on a daily basis.
Turning off equipment prior to leaving at the end of each shift.
Making sure the gas is turned off and that the rollers on the ironer are in up position at the end of each shift.
Adhere to the policies of the Hotel as set forth in the Employee Handbook and report any observed violations to Human Resources.
Assist Pick-up with loading of closets when necessary.
Maintain the highest level of employee/guest relations.
Ability to work any assigned shift/work schedule.
Any other task, written or verbal, that is assigned by Management. Maintain a good working relationship with all Departments.
Copley Square Hotel