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Launch Manager

Expired Job

Wayfair LLC Boston , MA 02298

Posted 3 months ago

Wayfair Delivers Launch Manager

Wayfair is redefining the way customers buy online and one of the key pillars of that strategy is to create a truly differentiated customer experience for large parcel items (e.g., couches, vanities). To enable this differentiated experience, Wayfair is investing heavily to create the first-ever national large parcel supply chain all the way to the consumer's home. This is an exciting, fast-paced, and high-visibility initiative and we are looking for leaders who can help disrupt the status quo and redefine an industry.

We are looking for a launch manager with an entrepreneurial attitude and a deep passion for customer experience and supply chain operations to help build a strategic initiative for the company. This person will play a key role in determining what sites to grow the operation into through understanding existing business opportunities and needs. The role will also be responsible for developing a project plan for launches and executing new sites successfully. Due to the initial stages of the project, the ideal candidate will be a true self starter who is willing to become fluent in the business and come up with innovative opportunities to continue to develop a successful and efficient launch process. They will also have a background of building teams and partnering cross functionally to drive change.


  • Join an early stage team and be an integral part of getting an initiative launched

  • Determine next steps and needs to make the program scalable across 40+ sites across the country

  • Move aggressively and quickly in a startup environment that leverages the resources of Wayfair

  • Pivot as needed to address unanticipated challenges and complexity in the business plan or the site being entered

  • Work cross functionally with field team, HR, legal, recruitment, procurement and analytics teams, among others to develop and execute a launch project plan

  • Determine team needs to grow and develop the program to keep up with Wayfair growth

  • Develop innovative opportunities to cut costs and drive efficiencies in launches or recently launched sites

  • Prioritize various improvement opportunities and identified solutions to drive the largest immediate impact

  • Travel required to Wayfair warehouses to launch new sites with Wayfair Delivers


  • Bachelor Degree, or equivalent experience preferred

  • Experience in e-commerce, supply chain and operations or relevant management consulting experience

  • Track record of taking on big challenges and delivering despite obstacles and limited resources

  • Must have strong business acumen and demonstrated senior presence

  • Articulate and persuasive communication skills, both written and verbal

  • Ability to hit the ground running a confident, entrepreneurial self-starter

  • Ability to manage and prioritize multiple projects simultaneously

  • Experience in business and data analytics, Excel

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Launch Manager

Expired Job

Wayfair LLC