Latin America Operations Leader

Yum! Brands, Inc. California , MD 20619

Posted 2 months ago

The Day-to-Day:

  • Work closely with all Franchisees to build organizational capability and to ensure that these franchisees are Taco Bell brand builders. Actively becoming the coach of our franchise ops partners.

  • Liaise with all franchisees specifically the tactical execution of agreed Taco Bell initiatives with primary contact with directors of operations and franchisee cross-functional teams.

  • Take high ownership & leadership of all customer programs and processes (GES, CORE program, Food Safety, Training execution, OCA Systems & BOH improvements). Train on programs, how to use, interpret and leverage insights. Continually drive results with markets and region.

  • Support, at times lead and provide hands on training to franchisee leaders to enable growth. Strengthen/ build capability, providing coaching and strategy improvements on execution of Standards, Systems.

  • Support all Operations/Restaurants tests to ensure we develop initiatives in an efficient and effective way delivering "field ready" initiatives (including localized), with a simple and right first time execution. Lead the Ops support in the development of training materials from design to field execution.

  • Serve as the subject matter expert on Operations, working closely with entire cross functional teams and learning and sharing best practices from TB US, international and sister brands to share know-how.

  • New Market entry Franchise Ops and training team's onboarding, build capability and provide training support for new operators from managerial leadership positions to core team members. Support new market entry prior to, during and post opening.

  • Partner as needed with development team to review kitchen layouts for new builds and renovations to ensure the layouts are compliant with adequate capacity, food and health safety standards.

  • Support projects to enable sales, unit growth and margin improvement to support the business model. Identify opportunities, develop and maintain process which will define, enable and bring to life a growth enabling culture to the operations teams and the wider business.

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Latin America Operations Leader

Yum! Brands, Inc.