Late Night Library Specialist

Information for Applicants

This position is subject to a Level 1 criminal background check.

Job Opening Number: 35828

Posting Date: 3/11/2024/05/2023

Posting End Date: 3/26/2024 11:59pm

How To Apply

Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.

YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.

Click here for additional tutorial information.

Equal Employment Opportunity

USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.

The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.

Federal Rights

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO) and Employee Polygraph Protection Act (EPPA).

Work Location

Campus map and location overview: USF - St. Petersburg Campus

About USF

The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S.

News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.

Working at USF

With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.

We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

To learn more about working at USF please visit: Work Here.

Learn Here. Grow Here.

Position Details

Position Details

Dept Number/Name: 3-5130-000

College Division: Library

Salary Plan: Staff

Job Code/Title: 4304/Library Specialist

Hiring Salary/Salary Range: $35,000

Location: Nelson Poynter Library, USF St Petersburg

Position Number: 00054462

ORGANIZATIONAL SUMMARY:

USF Libraries serve the University of South Florida, with campuses in Tampa, St Petersburg, and Sarasota-Manatee. In 1960, USF's Founding president, John Allen, referred to the library as the heart

Of the university and we pride ourselves on continuing to be at the center of a highly engaged university community today.

Our collective mission is to inspire research, creativity and learning, partnering with students and globally recognized faculty to produce meaningful, impactful research. Together we aim to provide the freedom and resources to create a vision for the future.

POSITION SUMMARY:

A Library Specialist provides specialized library support for the educational and research needs of students, faculty, staff and other patrons by providing exemplary customer service, responding to and routing informational needs as appropriate, and by maintaining bibliographical data and processing incoming materials for the library collection.

This position typically reports to a Librarian, Library Operations Manager, or other appropriate administrator regarding customer service and Library Operations. This position requires specialized knowledge of library operations and knowledge of different library data systems such as ALMA/PRIMO VE, ILL OCLC Worldshare or other LMS. This is nonexempt work responsible for data integrity in accordance with national and international bibliographical standards, data importing and exporting through a variety of library databases/systems and some data entry.

RESPONSIBILITIES

• Works 3pm to 12am, Mon-Thur, 9am to 6pm, Fri, and rotational Sat shifts

• Performs service desk duties through circulation of library materials and answering patron questions via phone or email regarding access to library resources, services and patron account. Also answers questions sent to STP-ILL@usf.edu

• Creates inventory records for Course Reserve equipment

• Monitors operation of building during late night hours, 6pm to 12am, Mondays thru Thursdays and check for IDs at the entrance if CSO officer is not present

• Ensures patron compliance with library guidelines and resolves patron incidents independently or work with CSO officer or UPD to de-escalate and resolve situation as needed

• In absence of CSO officer, works with late night library staff, to shutdown the 2nd/3rd floor at 12am, Mon-Thur, Fall and Spring Semesters and at 8pm, during Summer Semesters

• Works alongside ILL Specialist to coordinate all Interlibrary Loan and Document Delivery request processing activities using ILLIAD. Monitors ILLIAD and OCLC for system errors and reports to Dept Manager for resolution.

• Ensures efficient processing of borrowing requests, at 80-90% fulfillment rate, with an avg turnaround time of 14 days to a month and lending requests at 70% fulfillment rate, with turnaround time of 18 hours or less.

• Assists with ongoing Access Services dept assessments and NPML survey

• Assist ILL Specialist in creating training modules or updating ILL manual for updated workflows

• Additional responsibilities may be required should circulation circumstances necessitate temporary coverage for staffing shortages

Work Environment (Normal)

Office or indoor work area - 100%

PHYSICAL DEMANDS:

Sitting in typical office environment - between 25% and 50%

Walking between 25% and 50%

POSITION QUALIFICATIONS:

MINIMUM QUALIFICATIONS: This position requires a high school diploma and two years of customer service experience.

Prefer work in Academic Library setting. Appropriate college coursework may substitute for the required experience.

SPECIAL SKILLS:

Proficient in Word and the basic functions of Excel.