Eaton, North American Sales Division, has an opening for Major Project Coordinator, in Arden, NC.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potentialand where you can help us reach ours.
Serve as the commercial liaison between the product lines, Field Sales, Field PMO and the customer during the execution of Large and Major complex project orders.
Develop and maintain relationships with internal and external customers in assigned territory or vertical segment.
Use Eaton prescribed tools and applications to enter project orders consisting of Built-To-Order, Assembled-To-Order, and Engineered-To-Order equipment.
Promote proactive project management through timely and accurate communications with internal partners (Operations, Credit, Sales) and external customers relative to scheduling status, expediting, change orders, logistics and financial order management.
Serve as the customer's advocate by relaying the appropriate level of urgency to peer contacts in the operations and escalating issues as required to management.
Manage daily phone and email activity, providing directions, solutions and updates, including back-up support as necessary for teammates.
Demonstrate proficiency in providing proactive support on complex orders which may include those assigned to Field Project Managers.
Take active role in developing, mentoring, and monitoring On-the-Job-Training for less experienced Project Coordinators.
Meet expectations per EatonCare Service Level Agreement.
Perform all other duties as required by Regional Management.
When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we as individuals and as a company are stronger.
Required (Basic) Qualifications:
Bachelors Degree from an accredited institution required
Minimum 2 years of experience in a customer facing roleis required
Legally authorized to work in the United States withoutcompany sponsorship
Proficient in Microsoft Office applications, withemphasis on Excel.
Proficient in tools and applications required for jobfunction (Vista, Order Manager, SAP).
Strong customer focus and interpersonal skills (writtenand verbal communication).
Strong computer skills including proficiency in typing.
Proficient in creative problem solving, conflictresolution and managing priorities.
Exceptional organizational and project management skillsfor managing high volume of transactions (orders, emails and phone calls).
Strong analytical skills required to research anddocument financial history of project orders.
Experience working in a team environment.
Order management tasks require detailed knowledge (orability to learn) and competency in both business processes and Eatonproprietary tools and applications such as Vista, SAP NextGen Bidman and OrderManager.