Large Cabin Services Ground Instructor, Lead (Njus)

Purpose of Position

The Large Cabin Training Ground Instructor, Lead provides classroom and hands-on training to both new and experienced Flight Attendants. Responsibilities include teaching vital skills such as safety and emergency procedures, service standards, and CRM. This position demands a deep understanding of safety regulations and is pivotal in ensuring that Flight Attendants are thoroughly prepared to deliver exceptional safety and customer service according to NetJets' standards.

Tasks and Responsibilities

• Conducting New Hire Training Sessions:

• Lead instructional sessions for new flight attendants, covering safety procedures, service standards, and CRM.

• Provide hands-on training to ensure new hires are proficient in safety equipment usage and emergency protocols.

• Offer guidance and support to help new hires acclimate to their roles and the company culture.

• Delivering Ongoing Training for All Current Flight Attendants:

• Develop and deliver refresher training programs to ensure all current flight attendants remain up-to-date with safety regulations and service standards.

• Organize recurrent training sessions to reinforce key concepts and best practices.

• Offer specialized training modules based on feedback and industry updates.

• Collaborating on Course Development:

• Work with the training team to develop engaging and effective training materials, including presentations, manuals, and interactive exercises.

• Provide insights and suggestions for improving existing courses and developing new ones.

• Incorporate feedback from stakeholders to enhance the overall training curriculum.

• Collaborating with Existing LCIs:

• Coordinate with other Large Cabin Ground Instructors to share best practices and ensure consistency in training delivery.

• Participate in team meetings to discuss training strategies, challenges, and opportunities for improvement.

• Support and mentor new LCIs to help them integrate into the team and excel in their roles.

Education

Bachelor's

Certifications and Licenses

Years of Experience

4-6 years of experience

Core Competencies

Adaptability

Collaboration

Curiosity

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Instructing/ Teaching experience