LAN Support Technician

H2 Performance Consulting Panama City , FL 32401

Posted 1 week ago

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labors - E-Verify.

H2 Performance Consulting (H2) is seeking a Local Area Network (LAN) Support Technician in Panama City, FL.

The LAN Support Technician responsibilities will include:

  • Handle local area network administrative responsibilities in a Windows 7/10 workstation environment, and a Windows 2003-2012 server environment.

  • Provide timely and quality PC hardware and software support with a high degree of customer satisfaction.

  • Review assigned tickets and provide input on troubleshooting and resolution.

  • Respond rapidly to each ticket as it arrives to the LAN Admin group.

  • Document accurate information with attention to detail on the ticketing system.

  • Administer MS Exchange, Active Directory Service (ADS) and Daily Backup systems.

Requirements:

  • Reliable team player, self-starter, able to work without supervision.

  • Above average customer service skills.

  • Good written and verbal communication skills.

  • Strong interpersonal and troubleshooting skills.

  • Minimum of 2 years as PC Technician/LAN Administrator or equivalent experience.

  • Strong background with PC systems running Windows 7/10 and MS Windows 2008-2012.

  • Strong background with network configuration and administration/support of Windows 7/10.

  • Familiarity with Microsoft Office Professional suite 2007-2016, Outlook 20XX, and VMware.

  • Experience utilizing a ticketing system.

  • Experience with various workstations and servers, virus protection, etc. in a strictly Microsoft environment.

  • Must have CompTIA Security+ CE Certification.

  • Must possess an active SECRET security clearance.

Qualified candidates may submit their resume to the career section of our company website at


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LAN Support Technician

H2 Performance Consulting