This position is responsible for performing the systems analysis and implementation to achieve CVS IT initiatives. This includes cross-functional user/customer interfacing and liaison support between end users and all levels of the IT organization. The prime initiative is to act as a change catalyst and integrator to improve the use of business information systems at the local and regional levels. A secondary focus is to administer local IT infrastructure.
Participate as a member of a team implementing ERP and Shop Floor Systems
Maintain the local area network in excellent operating condition, including file servers, Ethernet cabling, and all attached work-stations and peripherals.
Provide technical support to trouble-shooting and resolve issues with regard to software, hardware, and data access and communications.
Accurately interpret user requirements to develop clear and concise systems and/or program specifications
Perform LAN management services including creation/modification of user profiles, account management and active directory services in accordance to corporate policies and procedures
Support local Voice System by performing Adds, Moves, and Changes.
Maintain an accurate up to date inventory of all PC/LAN hardware and software in the facility.
Maintain current comprehensive documentation of our LAN system configuration and application usage.
Maintain physical security and backup retention in accordance with corporate and local IS standards to protect against environmental disasters and potential hardware/software failures.
Provide on-going definition and recommendation of standard and facility-unique systems
Analyze and offer recommendations to improve the use and execution of business systems applications
Provide input for the monthly activity report and other status reports, as required
Provide input to annual budget process
Travel as required to fulfill communication and projects requirements
Additional Job Responsibilities:
Reasonable availability during off hours for trouble shooting and support is required.
Ability to express technical concepts effectively, both verbally and in writing, to people from different disciplines with varying degrees of technical experience.
Ability to work independently with little or no supervision.
Continuous improvement of skill set
Committed to Customer Service
Makes Sound Decisions
Creates Change (Relentlessly Innovates and Improves)
Excellence in Execution
Education Level Required:
Area of Study:
Required Qualifications (Experience Level, Skills and Knowledge):
Network infrastructure systems support (preferably Cisco)
Experience with Microsoft Windows Server 2003, 2008, and 2012. MS Active Directory, basic server functions
Desktop application experience with Windows 7, 10, & Microsoft Office products
Preferred Qualifications (Experience Level, Skills and Knowledge):