Labs Only - Services Technician

Apex Systems, Inc. Hanover Park , IL 60133

Posted 2 months ago

This job was posted by : For more information, please see: Please email your resume to Tess Cochrane at if you are interested.nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.nEssential Functions of the Job:nConfigure hardware including desktops, laptops, mobile devices, servers.nDeploy images and customize software based on provided work instructions.nIdentify and troubleshoot system hardware problems.nPerform Quality Control inspections.nProvide Labs Management with reports that include daily and/or weekly productivity.nTime management skills to ensure the efficient utilization of Our Client's resources including parts, tools, inventory, own time, etc.nAbility to navigate through SAP and Excel software used for order processing.nMaintain and protect Our Client's assets and property, including spare parts, client-supplied product, loaners, tools, test equipment, etc.nEscalate problems and issue to Lab Management as appropriate. This includes, but is not limited to, problems exceeding commitments with regard to response time, lack of spare parts, training, or any other actual or potential client satisfaction issues.nRepresent Our Client's in a professional and business-like manner and communicates effectively with Our Client's associates and their clients.nComplete all required documentation involved within a project to ensure accurate billing with respect to warranty or contract.

This includes getting all required information to the Lab management immediately.nMaintain efficient utilization of space in the lab.nAssist other team members on projects as assigned.nAbility to use a pallet jack is required for this position.nFor National Repair Center assignments: Performs necessary hardware and peripheral repairs. This includes, but is not limited to, identifying the problem and determining the most efficient and cost effective way to resolve the problem, keeping customer downtime to a minimum.nMINIMUM REQUIREMENTSnEducation and/or Experience:nHardware/peripherals/softwarenExtensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.nMinimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.nMinimum of one (1) year bench and/or on-site service technical experience.nEEO EmployernApex is an Equal Employment Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .nVEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.



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Labs Only - Services Technician

Apex Systems, Inc.