Laboratory Technician III

Texas Health & Human Services Commission Austin , TX 78719

Posted 2 weeks ago

Works under limited supervision of a Microbiologist IV with considerable latitude for the use of initiative and independent judgment. Checks in specimens and samples received at the laboratory.

Verifies work of co-workers and ensures accuracy and integrity of daily reports and related data for specimens. Distributes specimens / samples and forms. Performs tasks on priority or critical specimens as assigned.

May assists team leads on trouble shooting, new employee training and other required QA/QC procedures. Provides services to internal and external customers. Follows all QA/QC procedures and reports any errors and problems to team leads.

Performs other duties as assigned including COOP activation. Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1. Checks in specimens and samples received at the laboratory including but not limited to microbiological, clinical chemistry, and environmental specimens/samples. Conducts pre-analytical evaluations for samples and specimens according to test request(s) and has the authority to reject specimens for not meeting specimen acceptability requirements. Sorts, determines acceptability and assigns lab numbers for all specimens / samples that are suitable for DSHS laboratory testing. Ensures that all requisition forms are properly completed.Tasks require the ability to lift, push, pull and carry packages/boxes/coolers up to 50 lbs repeatedly throughout the day; for all packages over 50 lbs, assistance is required. (30%)

EJF 2. Checks and verifies accuracy of work performed by others. Assist in the preparation of samples/specimens for the testing lab. Distributes samples, specimens, and forms according to Standard Operating Procedural Manual (SOP). Performs assigned special tasks including but not limited to processing specimens for request repeats, unsatisfactory specimens, abnormal specimens and packaging and delivery. (25%)

EJF 3. Assist team leader in investigating causes for errors, or discrepancies. Assists in training of new employees. Responsible for ensuring daily reports are completed for QC purposes. Uses various LIM system to enter test requests, patient demographic information and track information for cataloging and auditing purposes. Completes and documents all required quality control (QC) steps as defined in SOP for assigned check-in procedures. (15%)

EJF 4. Submits specimens to CDC and other laboratories, preparing proper shipping packages meeting IATA rules and regulations and documents all steps; checks shipping packages and documents prepared by coworkers; maintains certification. Maintains records. (10%)

EJF 5. Provides customer service to internal and external customers. Ensures that laboratory request forms for specimens or samples received are properly completed. Contacts providers by phone to obtain missing information or give advanced notifications related to specimens submitting and results releasing. Greets customers and records packages received by carriers, USPS or hand deliveries. Provides information to providers and submitters in response to phone calls. Assists team leader to solve logistical and technical problems. (10%)

EJF 6. Based on your work area, consistently comply with DSHS Laboratory, local, state and federal guidelines to ensure a safe functioning laboratory. Helps in maintenance of equipments and instruments in the laboratory. Responsible for reporting any errors and problems to team leads.

Provides suggestions that may improve work efficiency and quality on customer services. Performs other duties assigned, including but not limited to actively participating and/or serving a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternative shift pattern assignment and/or location. Delivers / picks up boxes via state vehicle. Ability to lift, push, pull and carry packages/boxes/coolers up to 50 lbs repeatedly throughout the day; for all packages over 50 lbs, assistance is required. Safe operation of either a state owned vehicle or personal vehicle is required to conduct state business and an acceptable driving record must be maintained in accordance with DSHS Policy OS-3901, Fleet Operations and Management & Procedures and standards developed by the Texas Department of Public Safety.(10%)

Knowledge Skills Abilities:

Basic knowledge of microbiological and chemical principles, techniques, and terminology.

Basic knowledge of laboratory safety including sample-handling techniques.

Ability to communicate effectively orally and in writing.

Ability to follow written and verbal instructions.

Ability to use various items of laboratory equipment associated with work area.

Ability to use a computer.

Ability to interact effectively with staff.

Ability to work in harmony with other team members.

Ability to follow standard operating procedures and protocols accurately.

Ability to keep accurate, detailed records.

Ability to use aseptic techniques when working with infectious material.

Skill to manipulate standard laboratory equipment with speed, accuracy, and safety.

Skill in effective customer service techniques.

Ability to handle specimens and samples quickly, accurately, and safely.

Ability to lift, push, pull and carry packages/boxes/coolers up to 50 lbs. repeatedly throughout the day; for all packages over 50 lbs., assistance is required.

Registration or Licensure Requirements:

Prefer a Bachelor's degree in a chemical, physical, biological or clinical laboratory science; or medical technology from a U.S. accredited institution with major course work in microbiology or a related field; Experience and education may be substituted for one another.

Must possess a valid Class C Texas driver's license, or equivalent license from another state.

Initial Selection Criteria:

1.Prefer Microbiology and Chemistry semester hour coursework from a U.S. accredited college or university or a foreign degree/coursework determined to be equivalent by an acceptable education evaluator

2.Experience working in a clinical, research or environmental laboratory is preferred

3.Experience checking in, receiving or accessioning of samples is preferred

4.Experience working with internal customers within the organization and external customers outside the organization

5.MUST be able to work weekends and holidays.

Additional Information:

Work Schedule: Must be able to work holidays and weekends; all employees must work Saturdays as assigned.

Must be able to work hours other than 8am

  • 5pm.

Transportation: Employee must provide transportation.

If an employee operates a personal or state motor vehicle in the performance of their official duties, the employee must possess a current valid Texas driver's license for the appropriate type vehicle. Safe operation of either a state owned vehicle or personal vehicle is required to conduct state business, applicants will have their driving records checked through the Department of Public Safety and applicants must have a valid Class C Texas driver's license or equivalent license from another state.

Immunizations: Compliance with DSHS Laboratory Exposure Control Plan required: vaccine requirements are consistent with current Advisory Committee on Immunization Practices (ACIP) recommendations and other national guidelines for employee groups based upon job duties and tasks.

Risks: High Hepatitis risk.

Coursework: Include a list of all Microbiology and Chemistry semester hour courses/credit hours on application.

Applicants with diplomas awarded in countries other than the U.S. must contact Laboratory Personnel Services (512-776-7318) for an approved list of credentialing agencies. NOTE: When completing your application, include details about your job experience as it relates to the essential functions, knowledge/skills/abilities, and screening information provided on this Position Description. Fax a list of all Microbiology and Chemistry semester hour courses/credit hours to accessHR at 1-866-245-3646.

Please note Requisition number on all faxed information. Additional tips on completing the Application are available on-line at http://www.dshs.state.tx.us under "About DSHS - Jobs". Requisition #605209. Location: 1100 W 49th Street, Austin, TX 78756, Laboratory.

MOS Code:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 68K/S, HM, HS, 4T0X1. For more information see the Texas State Auditor's Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form

  • Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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