Laboratory Technical Assistant

The best thing about this role

Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. Recently named a Forbes America's Best-In-State Employer 2022!

What you'll do

The Clinical Laboratory Technical Assistant acts as the primary contact for laboratory customer inquiries, requests and communication. Triages calls independently as appropriate, provides courteous, prompt and complete follow-up to customer inquiries and communication. The Technical Assistant assists in problem resolution related to laboratory specimens, orders, and/or reports including providing assistance to licensed laboratory staff, practitioners and nursing staff. Maintains reagent, supply and product inventory, temperature, maintenance and other required documentation. Performs other duties as assigned within scope of their education and regulatory requirements.

• Acts as the primary contact for laboratory customer inquiries, requests, and communication

• Triages calls as appropriate, provides courteous, prompt and complete follow up to customer inquiries and communications

• Maintains adequate inventory of reagents and/or supplies, by following established procedures for ordering, receiving, storing and documenting

• Maintains temperature, maintenance and other pertinent records/reports to meet regulatory standards and/or PI reporting

• Performs waived testing as assigned

• Consistently follows all hospital and laboratory policies and procedures

• Assists with training of new staff as requested

• Completes responsibilities as defined on the laboratory's task lists

• Performs other duties within their scope of practice as assigned

What we need from you

Education:

• High School Diploma or GED, required
• 2 year / Associate degree, preferred

Experience:

• Minimum 2 years experience in standard laboratory methodologies (work or school), required

• Associate degree or higher in laboratory or science related field may be substituted for experience

Skills:

• Communication

• Computer Skills

• Laboratory Skills

• Time Management

• Self-Motivated

• Attention to Detail

• Critical Thinking

• Multi-Tasking

Physical Requirements:

• Medium work: exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects

• Occasional crouching, grasping, kneeling, lifting, pulling, pushing, reaching, stooping, fit testing

• Frequent typing/clerical/dexterity, hearing, repetitive motion, seeing/monitor/computer use, standing, talking, visual acuity (color, depth, perception), walking

Hazards:

• Occasional bodily fluids/bloodborne exposure

Travel:

• Occasional Travel - the job may require travel from time-to-time, but not on a regular basis

Total Rewards

Bassett Healthcare Network's commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:

• Paid time off, including company holidays, vacation, and sick time

• Medical, dental and vision insurance

• Life insurance and disability protection

• Retirement benefits including an employer match

• And more!

Specific benefit offerings may vary by location and/or position.

Pay Range

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.

Pay Range Minimum:

USD $19.12/Hr.

Pay Range Maximum:

USD $28.68/Hr.

We love the difference people bring

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.