Laboratory - Medical Secretary - PT Days

Provides clerical support for the pathologists and other Laboratory and Nuclear Medicine staff.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

ESSENTIAL FUNCTIONS:

• Greets and directs patients, visitors and others and announces patient arrival.

• Registers and completes patient data, physicians' orders and admitting and insurance information.

• Schedules patients' appointments and coordinating with other departments as needed.

• Transcribes physicians' orders and dictation and produces letters, memos, and other correspondence.

• Establishes and maintains files and records to include pathology reports, slides and/or blocks.

• Abides by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).

Additional duties may include:

• Serves Collects specimens for tests as requested by the physician or other authorized provider including blood, urine, and feces.

• Identifies patients and labels specimens required by Laboratory policies and procedures.

• Utilizes universal precautions when performing any procedure involving blood or other body fluids.

• Properly disposes of used sharps and other biohazardous waste.

• Collects, processes, and delivers specimens to appropriate section of the Laboratory for testing.

• Maintains phlebotomy trays and outpatient draw station (restocking supplies, cleanliness, etc.)

• MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

• Knowledge of medical transcription, medical terminology and various software programs.

• Computer and keyboarding skills.

• Demonstrated ability to communicate effectively.

PREFERRED KNOWLEDGE AND SKILLS REQUIRED:

• N/A

REQUIRED BEHAVIORAL SKILLS:

• Integrity:

• A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.

• The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System.

• Compassion:

• A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.

• Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.

• Accountability:

• Demonstrated track record of ownership of situations, projects and issues.

• Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.

• Respect:

• Demonstrated ability to collaborate with a diverse population.

• Treat all internal and external customers with a positive, proactive service orientation.

• Excellence:

• Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.

• Proven ability to think strategically but also must be able to lead day-to-day tactical processes.

• Demonstrated ability to manage and provide coaching and leadership on complex projects.

• Must be able to lead and/or facilitate process improvement.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

• One year related experience and/or training.

• Medical terminology.

PREFERRED EDUCATION AND EXPERIENCE:

• One-year certificate from a secretarial and/or medical transcription program.

• Prefer phlebotomy experience or training.

REQUIRED LICENSE/REGISTRATION/CERTIFICATION:

• Healthcare Provider BLS through AHA or ARC before start date.

PREFERRED LICENSE/REGISTRATION/CERTIFICATION:

• N/A

We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day.