As a Solution Architect you will Provide venue expertise during client engagement to deliver workflow and solution design to achieve defined benefits. This includes guiding clients through current workflows, upgrades, system changes and enhancements and ongoing system maintenance as well as acting as the primary consultant for the client's solution troubleshooting and knowledge transfer. As a member of this team, you will develop and maintain relationships with clients to provide appropriate escalation of issues, solution knowledge and engagement support while also resolving escalated problems and issues using solution knowledge and expertise. You will be responsible for resolving client concerns raised during installation, operation, maintenance, solution application, perform test script execution and create and participate in unit and integrated testing.
Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.
Bachelor's Degree in Finance, Mathematics, Science, Health Care Administration, Communications, Business, Management, Marketing or related field, or equivalent relevant work experience
At least 3 years Software implementation work experience
Cerner Millennium experience required
Laboratory Information System Support (SSC Softlab)
Orders and interface experience
At least 1 year of health care clinical experience
At least 1 year of health care information technology project management, sales or consulting work experience
A least 3 years of systems management or implementation work experience
Healthcare IT experience in a Hospital
A minimum of 3 years' experience in Health care information technology work experience
A least 1 years of customer service work experience