Laboratory Billing Specialist

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

• This position is responsible for laboratory charge capture including patient and interhospital account monitoring and charge review to ensure Alliance Lab and Reference Lab charges are captured and billed/invoiced correctly.

• Functioning in a key role within the Laboratory Billing Compliance Program, the Lab Billing Specialist is tasked with helping to identify non-compliant or erroneous billing patterns and escalating to the Administrative Manager for subsequent evaluation and resolution.

Note: This position may work full time remote, hybrid, or on-site.

Responsibilities

• Work with the Administrative Manager, Fred Hutch Laboratory staff, and partner institutions to develop effective and compliant charge capture mechanisms and identify charge capture issues, escalating when patterns surface.

• Maintain daily monitoring for all lab work queue and error pools to ensure that charge capture occurs appropriately (patient accounts and interhospital accounts), routing from lab LIMS (Sunquest) occurs without error, and communication on outcomes and feedback occurs with lab staff and the Administrative Manager.

• Notify and communicate charge monitoring exceptions to the Administrative Manager, Lab Program Assistant, Lab Processing Techs, Integrity office, and appropriate lab mangers and IT for specialty billing.

• Collaborate with Fred Hutch EAP Coordinators and Decision Support regarding lab charge capture.

• Escalate lab charge capture issues as needed to Managers.

• Assist Alliance Lab staff with understanding the impact operations has on billing activity; provide feedback and communicate billing processes as needed to ensure compliant billing occurs.

• Work with UW LabMed IT to resolve minor routing issues as they occur; escalate patterned errors to the Administrative Manager for determining the proper route to resolution.

• Abide by compliant billing practices.

• Collaborate closely and frequently with departments and clinical staff on resolution of charge capture issues, as directed by the Associate Director of Clinical Labs.

• Work with Revenue Cycle to determine lab EAP/CPT codes for research studies.

• Other Sunquest billing related duties as assigned by the Associate Director.

Qualifications

Required:

• High School Diploma

• 4 years of lab, healthcare, billing, or relevant experience

• Working knowledge of registration, charge capture, and billing processes.

• Strong Microsoft Office skills.

• Excellent judgment and problem solving skills.

• Understanding of CPT and medical terminology.

• Effective communicator, able to navigate and discuss diverse charge capture and regulation subjects with various work/communication styles.

• Excellent verbal and written communication skills.

• Ability to work independently with minimal supervision, identify problems and know when to escalate issues.

Preferred:

• Bachelor's Degree

• Knowledge of lab billing compliance.

• Knowledge of lab processing, testing, and/or billing.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

The hourly pay range for this position is from $28.34 to $40.35 and pay offered will be based on experience and qualifications.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.