Labor & Delivery Registrar (Unit Reception) Night Shift

Labor and Delivery Registrar

Description

The L&D Registrar (also known as Patient Care Information Associates or PCIA) serves as the central source of information on the inpatient Labor and Delivery Unit interacting with patients, families and visitors; unit-based staff; and clinical and clerical staff in all departments throughout the MGH. The L&D unit at MGH is an exciting, dynamic work environment that is challenging and fulfilling.

Responsibilities include:

• Communication and coordination of admission and registration of patients;
• Clerical management of the patient record such as scheduling procedures;
• Assist with safety and security throughout the patient unit
• Telephone management and urgent communications (calling codes and paging for help)
• Acquires equipment and supplies within hospital

Successful candidates for this role must remain calm in emergency situations with the ability to function at a high level to assist the team in coordinating resources for patient care. Candidates must be sensitive to patient needs and adaptable to team needs. Effective interpersonal and communication skills are critical and must have outstanding customer service and organizational skills

Role Benefits/Perks

• Well-respected role on high acuity, fast-paced floor
• Rewarding work as a crucial team member
• Will train to role for self-motivated individuals who are curious and willing to learn
• Flexible hours, self-scheduling model, rotating weekends.

About Us

Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.

Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.

If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.

Candidate requirements

• High School Diploma required, Associate Degree preferred
• Medical or health care experience preferred
• Proficiency in MS Windows, strong keyboard skills and ability to learn new systems & procedures
• Effective interpersonal and communication skills
• Must be able to read, speak, write and understand English
• Works well in team environment and emanates an enthusiastic, positive attitude.
• Exhibits diplomacy and communicates with patients, families, caregivers and coworkers in a manner that demonstrates respect, professionalism and a commitment to the team.
• Demonstrates a commitment to the MGH Mission, Credo and Boundaries, and to Nursing and Patient Care Services vision, values and guiding principles in creating a welcoming and professional environment.
• Promotes the philosophy that patients and their families are our primary customer.