Label Business Office Manager

General Information

Job ID

ATR41385

Posting Job Title

Label Business Office Manager

Locations

NC Greensboro

Employment Type

Full Time

Date Posted

11-Jun-2024

Relocation Support

No

Description & Requirements

WestRock (NYSE :WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to more fiber-based packaging forward.

The Opportunity:

As a member of the plant leadership team, the Business Office Manager works directly for the VP, Regional Operations, works independently, and executes independent judgment to provide the right outcome for the facility.

How you will impact WestRock:

• Enhance front end pricing coordination to include the proper plant operations team and best asset/plant fit analysis. No surprises at the plants for new volume / items.

• Launch margin enhancement projects.

• Ensure new item meetings occur as appropriate.

• Gate keeper for label orders to ensure pricing is correct and adequate.

• Develop MOQ per order at the item and revenue level.

• Manage item specs as to limit the amount of raw material types kept on hand.

• Facilitate margin review / job close out meetings.

• Reconcile the efficiencies used in cost estimates to the actual plant performance.

• Interface with the commercial, operations and customer service teams to ensure the highest level of customer satisfaction.

• Coordinate business transfers amongst the label plants.

• Managing the plant lead times to include providing accurate dates to customers.

• Develop effective communications between operations, customer service, customers, and the sales team.

• Establish relationship with substrate suppliers to keep abreast of innovation and supply issues.

• Develop in person relationships with major customers.

• Develop and manage outsource partners.

• Attend key plant meetings such as financial reviews, DOR, MOR, production planning, etc.

• Make routine visits to the label manufacturing sites.

What you need to succeed:

• Bachelor's degree in business administration, Finance, or Accounting preferred

• 1+ years of manufacturing and production experience preferred

• Intermediate/Advanced computer skills (e.g. Microsoft Office - Excel, Word, Outlook) required

• Accounting software tool (e.g. JD Edwards) preferred

• Experience with inventory/data entry system (e.g. AS400) preferred

• 3+ years of supervisory experience managing others preferred

• Ability to coordinate, oversee and monitor the work of clerical and administrative employees

• Ability to communicate effectively and demonstrate courtesy and tact when interacting with other employees and customers

• Strong organization skills; attention to detail and accuracy; ability to work on multiple administrative tasks

• Ability to effectively communicate department policies and procedures.

What we offer:

• Corporate culture is based on integrity, respect, accountability, and excellence.

• Comprehensive training with numerous learning and development opportunities.

• A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

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