The French's Food Company, a subsidiary of McCormick & Company, Inc, a global leader in flavor, is seeking a full-time Laboratory Technician II in French's manufacturing plant located at 4455 East Mustard Way in Springfield, Missouri (MO). This Laboratory Technician will report to the Quality Team Manager.
With more than $500 million in annual sales, French's has been crafting trusted foods using simple ingredients of the highest quality. From French's Classic Yellow Mustard, long America's top-selling mustard, to its most recent innovations, such as French's Ketchup, the company has a history rich with delicious creations made from what today would be considered "clean, simple ingredients." To learn more please visit www.frenchs.com.
Under the general direction of distribution operations leadership, the QA Technician will work in a High-Performance Organization Operating Model environment performing QA Technician / Inspector / Auditor functions. To a certain extent, the candidate will be self-directed, but at times will need to participate on team-based needs, meeting performance goals, maintaining a clean/safe work environment, and maintaining a high level of quality and service to their customers.
Quality Notification - This involves communicating with various functions including the Supply/Planning groups to obtain release if the information is not in SAP. Generate various weekly warehouse inventory reports; Issues Quality Notification (QN) for materials that are out of specification, Past Shelf Life (PSL). Coordination of timely quarantine and Quality Notification process including disposition of discrepant materials. Satisfy all product sample requests.
Follow-up as instructed by division and plant QA representatives on specific customer complaints. This often involves sampling and the examination of products for specific attributes. This could also include troubleshooting warehouse issues for the correction of damage and carrier complaints. Research historical records for causes or information. Update fixed bins for PSL on a regular basis. Provide troubleshooting support to distribution center by investigating issues that adversely affect product quality and recommending potential solutions. Conducts walk throughs of the warehouse locations for inspection of GMPs, Sanitation, etc.
Works with external service provider on management of pest control program. This includes the review of weekly service records, coordination with conjunction of Maintenance Manager, and follow-up on identified corrections, maintenance of pest control reports. Performs weekly trap inspections at warehouse locations.
Conduct monthly sanitation/Food safety audit for the facility. Responsible for leading regulatory inspections, and 3rd party/customer audits (e.g. AIB, Subway, etc.). Represents QA within the facility to coordinate follow-up and correction of outstanding issues. Issue, manage, and provide feedback on Certificates of Analysis (COAs). Work toward reducing returns through participation in NA Service Improvement cross functional teams. Involved in cross-functional team meetings, using structured problem-solving processes, tools and/or techniques.
Any/all JTE Quality, Visual Factory, and other related items
Other duties as assigned
College coursework in Chemistry, Biology, Microbiology, etc. or 3 years experience in a laboratory setting
Basic understanding of how all areas integrates with other areas and co-ordinates to contribute to the achievement of goals.
This individual must have the capability of earning/maintaining a Fork Truck / PIT License.
Uses judgement based on the analysis of information.
Requires attention to detail in making evaluative judgements based on the analysis of factual information.
Expected to resolve problems by identifying and selecting solutions through the application of technical experience and review of precedents.
Sound and comprehensive communication and diplomacy skills are required in order to exchange complicated information, including sensitive information or information that is difficult to communicate because of its content or its audience.
Experience in access database.
Strong skills in MS Excel, Word, PowerPoint.
Strong skills in written and verbal communication skills
Strong understanding of SAP transactions (Quality and Inventory focused) and SAP results/data
French's is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
French's does not offer employment visa sponsorships upon hire or in the future. You must be lawfully authorized to commence work upon being offered employment.