Lab Support Specialist III

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

This is a full time position: Monday

• Friday, 6:30am

• 3pm with rotating weekend shifts + holiday shifts

Position Summary:

To assist the technologists in performing laboratory duties, including specimen processing, problem solving, adding tests to specimens, answering the phone and unpacking reagent boxes. Prepares and weighs samples for testing and analysis. May set up and conduct tests and other protocols under the direction of a technologist. Follow Standard Operating Procedures (SOPs). Ensure all laboratory equipment and work areas are clean, sterile, and in proper working order. May help calibrate instruments, process QC (Quality Control) and be involved in media prep.

Essential Job functions:

• Put away supplies, rotating stock to prevent product expiration.

• Troubleshoot problem specimens to find resolution. Communicates outcome with office & Lab Staff.

• Answer the phone; take messages; obtain necessary information and give responses to callers.

• Readies specimens for placement onto analyzers, ensuring that the barcoded label is properly affixed to the specimen tubes.

• Utilize necessary computer applications to collect office collected specimens in the LIS, print labels and reference laboratory requisitions.

• Measures and pours off aliquot of 24 hr urine specimens. Ensures that specimens were collected in proper additive or that additive is added before specimen is sent for testing.

• Centrifuge specimens that are delivered to the lab after appropriate amount of time has elapsed for proper clotting.

• Discard aged specimens in appropriate disposal units.

• Organize prior days' work sheets & instrument print outs for storage.

• Recognizes and performs duties which need to be performed, although not directly assigned, that are within the scope of ability.

• Perform maintenance on instruments under technologist supervision.

• If working in the Pathology Department the Laboratory Assistant III will perform frozen section, ROSE cases, prepare slides for testing and immunohistochemical staining.

General Job functions:

• Other duties as assigned.

Physical Job Requirements:

• Dexterity of hands and fingers

• Work is varied in nature, with sufficient noise and interruptions to cause distraction and stress.

• Work requires sitting, standing, and or walking for periods of up to eight hours.

• Responsible for lifting, carrying, pushing, and pulling objects.

• The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds.

Environmental Risk:

• Chemicals, Sharps, Latex and Fumes.

• Work requires contact with specimens and requisitions, hand washing and cleaning, biohazardous body fluids, and hazardous chemicals.

Blood-borne Pathogen:

• Exposure to infectious hazards, blood, and other body fluids.

• Contact with patient specimens is possible.

• Unplanned or unexpected exposure.

Education, Certification, Computer and Training Requirements:

• Associate's degree required. Health Sciences degree (AA/AS, BA/BS), preferred.

• 1-2 years' experience in a laboratory setting and understanding of laboratory equipment. 2-4 years' experience related work experience preferred.

• Ability to communicate in English, both orally and in writing, required.

• Moderate-High level Computer skills required.

• Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail).

• Standard Office Technology in a Window based environment.

• Laboratory Information Systems (LIS)Ability to communicate in English, both orally and in writing required.

• Possible exposure to infectious specimens, communicable diseases, toxic substances, and other conditions common to a laboratory environment.

• Methods of Evaluation: Documented evaluations occur at the end of full training and periodically thereafter.

Travel:

• None Required.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.