The Lab Program Coordinator is responsible for operational and technical accuracy for all pre-analytical, analytical and post analytical procedures in specific lab departments. This position does not work the bench. The Lab Program Coordinator is a career ladder position that will be a technical expertise to bench level staff, review procedure updates, evaluate work processes, and assist in meeting accreditation/compliance standards. The Lab Program Coordinator is accountable for maintaining operational quality, consistency of reporting, continuous monitoring of analytical systems and automation lines. The Lab Program Coordinator will maintain organization of workload, complete quality control procedures, properly identify specimens, and determine proper equipment functionality. The incumbent must demonstrate outstanding knowledge in multiple disciplines in each department as listed below. They must maintain subject matter expertise and demonstrate a strong ability to identify, analyze and solve problems as they arise. In addition, they must be able to perform all the duties as outlined in the Clinical Lab Scientist Senior job description and as assigned by the Clinical Laboratory clinical Lab Supervisor
Nature and Scope
Renown Health is a 24-hour/7-days a week operation, providing laboratory services to both inpatient and outpatients of all ages. The incumbent must demonstrate the knowledge and skills necessary to provide quality and timely laboratory test results for a diverse patient population. The Lab Program Coordinator will maintain organization of workload, complete quality control procedures, properly identify specimens, and determine proper equipment functionality. The incumbent must be knowledgeable of and observe all safety requirements in a laboratory and hospital setting. Comprehensive knowledge must be maintained for all procedures that are required to be performed. Competency in work related skills must be demonstrated annually.
Test codes, specimen handling/collection requirements, reference test guidance, result entry, cancellations Manage robust laboratory compliance program
New employee orientation, ongoing audits, annual training, adherence to CLIA, State of NV NRS/NAC regulations Provide billing guidance
Assist/instruct billing coordinators, insurance investigations, ICD10/CPT updates, denials investigations, MOLDx tracking, credits/adjustments, client bill accounts, new provider profiles Conduct inspections of lab draw stations
Verify compliance with established procedures/standard work, LIS registration Assist the client services staff and Account Services Manager
Educate/answer questions from providers/RN's, clarify esoteric/unusual tests, HR/Wellness Services contact for Healthy Tracks and health fair planning, facilitate updates/printing of laboratory requisitions Participate on inter-disciplinary/lab teams and committees
Corporate Compliance, IDT, BLA, Preceptor, Operations, Support Services, Denials, Revenue & Integrity, Cytology, Utilization, CLQMP, PAR, etc. Point of Care:
Point of care device management
Additions to existing inventory; device validation
New device implementation
Oversight of instrument interface; working with RALS, LIS Admin, and EPIC * POC method comparison with core lab instrumentation
Competency of operators; work with clinical educators and managers
Compliance with Federal, State, CAP regulations
Quality control program for POC devices
Daily, monthly, annual review
Writing and review of policies and procedures for point of care testing
Proficiency testing for POC devices
Review of patient results
Critical result follow-up
Investigation of disparate results and provider concerns
Interact with vendors Quality:
Provides training in the areas of customer services, document control, safety and others as needed
Ensure areas of responsibility meet accreditation requirements provided by The Joint Commission, CAP, OSHA and Medicare.
Participate in CAP, state and Joint Commission inspections
Manages laboratory proficiency testing program and tracks exceptions
Provides technical support to other hospital departments as needed
Reviews all laboratory quality occurrence data
Prepares presentations for committee meetings and educational programs.
Analyzes and responds to client complaints, unusual incident reports and Risk Management inquires
Develops quality reports, policies and procedures to ensure compliance, * Supports lab site leaders to maintain relevant documentation for inspection readiness and audit Additional requirement for this position:
Participate in a Renown Lab Committee such as (Quality Control, Safety ) * Serve as a preceptor to new employees
Participate in CAP inspection planning and preparation.
Participation in Every Day Lean or Transformational Health Care initiatives
Research and develop new test methods
Perform validation and linearity studies. In addition, must fulfill one of the following competencies to qualify:
Bacteriology competency in ( urine, blood, respiratory, wounds) and Molecular Microbiology or AFB/Mycology
Core Laboratory competency in Chemistry, Hematology, Urinalysis, Coagulation and Immunology
Point of Care
Quality Or hold 1 of the following ASCP or AABB * Specialist in Blood Banking(SBB) * Specialist in Chemistry(SC) * Specialist in Hematology (SH) * Specialist in Microbiology(SM) * Specialist in Molecular Biology MB(ASCP) This position does provide patient care.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Minimum Qualifications Requirements - Required and/or Preferred
Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Requires a Bachelor's Degree from an accredited university in Medical Technology, or a closely related field according to current applicable state and federal regulations.
Experience: Minimum seven years of Clinical Laboratory Technologist experience is required and department specific.
License(s): A current State of Nevada Clinical Laboratory Technologist license as a General Supervisor is required within seven (7) months of hire.
Certification(s): National certification as MT (ASCP) or equivalent is required
Computer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Knowledge of Laboratory Information Systems.