Lab Mgr

Overview

The Technical Lead is responsible, under the direction of a Pathologist and the Manager, for assuring good laboratory practice for assigned pre-analytic, analytic, and post analytic laboratory workflows, specifically those processes related to sample handling/retention, quality control, testing and result reporting. Responsibilities include: 1) lean process improvement, 2) regulatory and accreditation compliance, 3) inspection readiness, 4) equipment, supplies and document management and 5) CLIA waived, moderately and highly complex testing.

Why UnityPoint Health?

• Culture

• At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

• Benefits

• Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in.

• Diversity, Equity and Inclusion Commitment

• We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

• Development

• We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

• Community Involvement

• Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org .

Responsibilities

Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list). o not include if less than 5%

of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties

that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.

% of Time

(annually)

Exceptional Care Delivery

Greets everyone with a pleasant and professional manner, using patient experience best practice

guidelines (AIDET, 5/10 Rule and No-Point, etc).

Identifies patients and samples using two patient identifiers, always labeling samples in the presence

of the patient.

Performs venous and capillary blood collections independently for patients of all ages within specified

safety parameters, timelines and pace.

Performs sample processing, aliqouting, and preparation for transport.

Performs CLIA waived, moderately and highly complex testing in accordance with manufacturer

specifications using good laboratory practice.

Demonstrates and actively shares knowledge of computer programs and systems for patient

identification, order, sample tracking, reporting test results.

Utilizes supply items in a cost effective manner, recognizing when to reorder, and assisting with

unpacking and/or restocking items consistent with Kanban workflows.

Achieves advanced understanding of lab tests to answer team member and provider questions in a

way that assures mutual understanding.

Continually improves the work performance of self/others by proactively applying new

knowledge/skills and training and/or supporting others within or outside the department.

Participates in maintenance of process control activities, such change control, proficiency testing

program, as applicable, including evaluation and presentation of new kits, monitoring of survey

results and auditing documentation for completeness.

Assists with the resolution of complex technical problems and issues, utilizing resources as needed

and providing consultation and advice.

Assists in developing and assuring the continuing effectiveness of all technical, clerical and quality

70%

improvement activities of assigned workflows. These activities include equipment and test validation,

staff training, troubleshooting, procedure updating, result reporting, and quality assurance.

Assists with development of the competency assessment program to ensure a properly functioning

process that meets regulatory requirements

Participates in the design and implementation of validation studies for new and changed critical

processes and instrumentation, as applicable

Committed Team

Works on administrative activities and on clinical workload as scheduling, staffing and workload

allows. Scheduling is at the discretion of a Manager.

Assists Laboratory Managers in the day to day operations of the clinical departments.

Communicates clearly, openly, and consistently with management and team members to assure

common access to hospital and department information to promote trust and confidence.

Prioritizes work in the best interest of the patient, sharing the work with team members.

Assists with training new employees and students, being helpful and supportive in their teaching.

Demonstrates knowledge that patient and workplace safety is a priority by preventing errors,

accidents and infections and reporting potential or actual concerns immediately.

Attends department huddles, staff meetings and other required training.

Checks emails regularly for huddle minutes and important communications relevant to assignment.

20%

Basic UPH Performance Criteria

Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to

policies and procedures and safety guidelines.

Demonstrates ability to meet business needs of department with regular, reliable attendance.

Employee maintains current licenses and/or certifications required for the position.

Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA, CAP and other federal/state

regulatory agencies guiding healthcare.

Completes all annual education and competency requirements within the calendar year.

Is knowledgeable of hospital and department compliance requirements for federally funded

healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any

questions or concerns regarding compliance to the immediate attention of hospital administrative

staff. Takes appropriate action on concerns reported by department staff related to compliance.

10%

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or

responsibilities required of the employee. Other duties, responsibilities and activities may change or be assigned at any

time with or without notice.

Demonstration of UPH Values and Standards of Behaviors

Consistently demonstrates UnityPoint Health's values in the performance of job duties and responsibilities

Foster Unity: Leverage the skills and abilities of each person to enable great teams.

Collaborate across departments, facilities, business units and regions.

Seek to understand and are open to diverse thoughts and perspectives.

Own The Moment: Connect with each person treating them with courtesy, compassion,

empathy and respect

Enthusiastically engage in our work.

Accountable for our individual actions and our team performance.

Responsible for solving problems regardless of the origin.

Champion Excellence: Commit to the best outcomes and highest quality.

Have a relentless focus on exceeding expectations.

Believe in sharing our results, learning from our mistakes and celebrating

our successes.

Seize Opportunities: Embrace and promote innovation and transformation.

Create partnerships that improve care delivery in our communities.

Have the courage to challenge the status quo.

Qualifications

• QUALIFICATIONS:

Minimum Requirements

Identify items that are minimally required to perform the

essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the

position.

Education: 1. Technical Lead (Blood Bank, Core Lab, or

Microbiology): Must be MT, MLS or MLT

(ASCP) certified and have a minimum of

two years of clinical laboratory experience.

2.Technical Lead, Histology: Must be HT or

HTL (ASCP) certified or equivalent and have

a minimum of two years of clinical

laboratory experience.

3.Technical Lead, Cytology: Must be CT

(ASCP) certificated or equivalent and have a

minimum of two years of clinical laboratory

experience

Experience: Two (2) years of hospital clinical

experience or demonstrated clinical

efficiency.

License(s)/Certification(s): Valid driver's license when driving any

vehicle for work-related reasons. See

Education section above.

Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks

fluent English.

Multicultural sensitivity.

Microsoft Office - basic computer skills.

Customer/patient focused.

Critical thinking skills using independent

judgment in making decisions.

Other: Use of usual and customary equipment

used to perform essential functions of the

position. Work may occasionally require

travel. May drive a UPH vehicle, rental or

own vehicle.

• Area of Interest: Laboratory;

• FTE/Hours per pay period: 1.0;

• Department: Emergency Department- Marion;

• Shift: Full-time 40 hours/week, weekend & holiday rotation;

• Job ID: 145064;