West Virginia University
Morgantown , WV 26502
Posted 2 months ago
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The Mathematics Department at Eberly College of Arts and Sciences with West Virginia University is seeking applications for a Lab Coordinator. The Lab Coordinator is responsible for the following computer labs in the Department of Mathematics:
Armstrong 215/213, 306, 303, and 421/417. This position has oversight of all lab activities, including classes, labs and testing.
In order to be successful in this position, the ideal candidate will:
- Hire and supervise all IML Math Learning Center and IML Computer Lab staff (approximately 75-100 undergraduate and graduate student workers). Interview and hire new staff each semester as needed. Conduct staff training courses each semester.
Hold meetings with faculty as needed during each semester to determine learning assistant needs. Manage and assign graders as needed for the math department courses. Supervise proctors for all NSO testing sessions. Scheduling lab/support sessions and lab test/quiz times for courses, schedule staff, learning assistants and /or proctors for open lab sessions, lab/support sessions and test/quiz times.
- Provide support for over 30 faculty members related to lab software, hardware, and AV equipment. Serve as Math department point of contact for eCampus.
Request cross-listing for all multi-section courses and the content as needed. Serve as administrator and liason for Content Providers (i.e. Pearson, Cengage, ALEKS, etc). Assist with linking all Course Content and other vendor products with eCampus.
- Manage Math placement testing for incoming freshman, current students, ACCESS students, WVU online students, Potomac State College students, International students and Chemistry Placement. Create and maintain placement testing cohorts within the ALEKS platform each year for incoming freshmen, current students, ACCESS students, WVU Online students, Potomac State College and International students.
Work with eCampus support to set up and maintain eCampus courses for all five cohorts. Link all ALEKS cohorts to the proper course in eCampus.
Run CRM reports on incoming freshmen, International students and ACCESS students and have students enrolled in the appropriate eCampus course for ALEKS placement testing.
Research all current students, before adding them to the cohort to ensure they qualify to take the exam. Have those that do qualify enrolled in the current student eCampus course. Work with students that do not have access to ensure that they can test as soon as possible.
Work with the Director of Undergraduate Education to ensure that students with special circumstances are taken care of as quickly as possible during registration periods and NSO. Schedule ALEKS placement testing periods throughout the regular semester. Work with NSO to schedule ALEKS placement testing for all orientation sessions including but not limited to, evening and afternoon testing for all summer NSO sessions and afternoon testing for August and January sessions.
Work with the Pre-Collegiate Mathematics Coordinator and her staff to get all ACCESS students tested. Staff (5 to 8 proctors) and supervise proctors for all NSO ALEKS placement testing sessions. Be present for all testing to deal with any problems that occur.
This includes Sunday through Thursday nights during NSO in the summer. Answer all email sent to firstname.lastname@example.org in a timely fashion. Answer all questions pertaining to ALEKS placement testing and the prep and learning modules.
Answer questions pertaining to ACT and SAT placement. Provide overrides into math classes as needed. Work with Math department IT to ensure placement scores are going into Banner as expected and to maintain the placement web pages.
Maintain the A/V equipment in Armstrong 215/213, 303, and 421/417 Armstrong. Work with Eberly College IT staff in maintaining the computers in all Math labs and to ensure that all lab machines are upgraded in a timely fashion.
Keep image machines for all labs up to date with course software. Plan and implement all upgrades with minimal impact on student use. Replace computers in the Armstrong 215/213, 306, 303, and 421/417 Armstrong on a 5-year cycle.
Bachelor's Degree in Mathematics, Mathematics Education, Information Technology, or related field.
(2) years experience with hardware and software administration.
(2) years experience with technology for course delivery.
(2) years experience in management of student workers or similar employees.
Demonstrated ability to apply problem solving, discretion, and initiative.
Demonstrated strong organizational skills.
Demonstrated proficiency in Calculus.
Demonstrated excellent oral and written communication skills.
Demonstrated excellent skills working with Microsoft Office, web browsers, course management systems.
Demonstrated ability to manage multiple projects simultaneously to conclusion.
Demonstrated ability to supervise multiple constituencies of employees simultaneously and effectively.
Demonstrated ability to troubleshoot hardware and software issues in a computer lab setting.