Lab Building Operations Branch Manager

Works under the Quality Assurance Unit Director performing complex administrative and advanced (senior level) managerial work providing direction and guidance for the day-to-day operations and strategic planning for the Building Operations Branch activities affecting the Public Health Laboratory Division buildings. Works to establish PHLD's strategic plan including creating goals, objectives, guidelines, and measurement tools for determining progress such as milestones/performance indicators.

Coordinates and evaluates PHLD activities for the Building Operations Branch including coordinating and evaluating project and current process activities and/or business functions. Directs the management of the branch which includes providing diverse services to support laboratory programs by coordinating the development, implementation, maintenance, and evaluation of a comprehensive building support operation systems. Supervises the work of others related to the functions including the laboratory's support operations of laboratory building services, laboratory maintenance, surplus management, space management, safety management, lab supply/inventory management, managing contracts and various administrative services.

Reviews and approves budgets for on-going and upcoming building projects for the PHLD. Provides information, counsel, and assistance to laboratory management on building operations issues ensuring effective utilization of resources and continuous improvement of customer service. Communicates and coordinates with internal and external agency(s) on administrative functions including budgets as the laboratory representative.

Supervises the work of others within the Building Operations Branch. Manages and develops staff through review of performance data, consultation, training, and performance appraisal. Performs other duties as assigned.

Works under minimal supervision with extensive latitude for the use of initiative and independent judgment. Supervises the work of others.

Essential Job Functions:

EJF 1. (25%) Provides overall vision, leadership, and strategic planning for building operations for the PHLD. Directs the overall planning, implementation, coordination of the Building Operations Branch program policies and reviews/approves budget to promote effective administration and service delivery.

Establishes PHLD's strategic plan for building operations including creating goals, objectives, and guidelines consistent with the agency's strategic plan for both long- and short-term plans. Provides information and assistance to laboratory management on building operations issues. Advises, consults, and works with program staff in identifying their needs in support service areas, developing those services, and evaluating the branch's performance. Facilitates the formulation, review, implementation and evaluation of agency policies and operational rules and procedures essential to the efficient and effective administration of building operation activities, considering applicable legislative mandates, state and federal laws, and customer service issues.

EJF 2. (25%) Directs the management of the Building Operations Branch that includes providing diverse services to support laboratory programs in meeting division objectives for laboratory building services, laboratory maintenance, surplus management, space management, safety management, and laboratory supply/inventory management. Monitors and evaluates project and Business Operation services activities and/or business functions.

Coordinates the development, implementation, maintenance, and evaluation of a comprehensive building support operations system and ensures the effective administration of Building Operations Branch services provided to the diverse programs housed within the PHLD. Works to develop and implement various quality assurance and performance measurement tools and evaluation to monitor and determine progress of program or project requirements including minor and major construction activities. Reviews audits, forecasts, and other data to evaluate and provide direction and guidance.

Facilitates continuous quality improvement for program and process improvement. Identifies opportunities for program operations to improve service and/or reduce costs.

EJF 3. (20%) Evaluates and monitors compliance to various safety and regulatory requirements of building operations for the division the various, complex programs within the division. Develops and reviews documents such as policies, procedures, guidelines, and directs evaluation activities.

Identifies deficiencies and opportunities for improvement for PHLD building operation programs. Responsible for ensuring that all building, safety, supply, and maintenance systems are implemented, monitored, and remain in compliance with the requirements for nationally recognized building standards such as the NFPA 101 Life Safety Code, the American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE) and other federal, state, and city regulations related to safety, environmental, security and incident response are met.

EJF 4. (10%) Manages the Building Operations Branch budget and contracts including developing or providing input on budget development, major expenditures, staff allocations and recommendations for effective and efficient use of resources. Monitors and tracks expenditures to ensure all requirements of funding sources are met.

Reviews and approves management and financial reports. Develops statement of work (SOW) and monitors contracts relevant to building operations. Ensures the division's policies and budgets promote effective administration and delivery of the branch's support operations to ensure laboratory buildings are operational, maintained, and sustainable.

EJF 5. (10%) Acts as the point of contact and for complex cross functional group operating within different agencies as the PHLD building operations representative. Communicates and coordinates service level agreements, purchasing, strategic planning, business services, and space planning including facility management between the Department of State Health Services (DSHS) and Health and Human Services Commission (HHSC). Coordinates with TFC on issues related to building services ensuring the operations of the laboratory building are maintained and sustainable.

Ensures the operations of the laboratory building are consistent with DSHS and HHSC policies. Represents the department by making presentations, providing information and testimony, and collaborating with programs, other state agencies, and federal partners. Responds to requests by legislators and other public officials.

EJF 6. (5%) Manages and develops staff through review of performance data, consultation, training, and performance appraisal. Responsible for hiring and selection, assigning work, completing performance evaluations, recommending personnel disciplinary actions including dismissal, and scheduling and approving leave.

EJF 7. (5%) Performs other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or continuity of operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge Skills Abilities:

Knowledge of:

The operation and maintenance of healthcare facilities, higher education laboratory facilities, or public health testing laboratories

Local, state and federal laws and regulations relevant to laboratory certification, quality assurance, laboratory safety, radiation safety, and environmental compliance, department mission, programs, and support operations

Support operations functions and related state and federal laws, regulations, policies, rules and requirements

Managing contracts

Process improvement or quality assurance systems

Texas legislative process and public accountability systems

Strategic planning, budget management, facilities management, project management and conflict resolution

The principles of leadership and how to effectively interact with various leadership styles

Skill in:

The operation and maintenance of healthcare facilities, higher education laboratory facilities, or public health testing laboratories.

Effective and diplomatic communication both verbal and written and public speaking

Managing multiple and competing priorities

Project Management

Establishing plans, setting goals and objectives

Identifying problems, addressing issues, evaluating alternatives, and negotiating and implementing solutions

Working collaboratively and cooperatively with diverse groups including external entities, vendors and contractors.

Ability to:

Think creatively and support creative thinking in others

Understand and align operations and support strategies according to business needs

Establish goals and objectives that support strategic plan

Plan, assign, and evaluate the work of others

Effectively manage and motivate staff

Establish effective working relationships with staff at all levels of an organization, agencies, providers, stakeholders and elected officials

Build effective work teams

Make timely and effective decisions regarding support operations

Interpret data and develop effective solutions and operating procedures

Organize, present, and communicate information effectively, both orally and in writing

Lead in an environment of change

Comprehensively and accurately evaluate reports.

Develop and implement effective customer service systems Registration or Licensure Requirements:

Initial Selection Criteria:

Have an earned bachelor's, master's, or doctoral degree in an engineering related field or science related field.

At least four (4) years overseeing facility related operations at healthcare facilities, higher education laboratory facilities and/or public health testing laboratories, required.

At least five (5) years of experience evaluating and monitoring compliance to various safety and regulatory requirements of laboratory facility operations, required.

At least four (4) years of management/supervisory experience, required.

Experience working with architecture/engineering firms, consulting firms, building commissioning authorities, contractors on major construction/renovation projects related to healthcare facilities, higher education laboratory facilities and/or public health testing laboratories, preferred.

Experience with purchasing, budgets and contracts included monitoring and tracking expenditures, preferred.

Additional Information:

Requisition Number 600062

In-basket exercise(s) will be given after the interview.

Work Schedule: Must be able to work holidays and weekends, if requested by manager. Must be able to work hours other than 8am

• 5pm.

Transportation: Employee must provide transportation.

If an employee operates a personal or state motor vehicle in the performance of their official duties, the employee must possess a current valid Texas driver's license for the appropriate type of vehicle. Safe operation of either a state-owned vehicle or personal vehicle is required to conduct state business, applicants will have their driving records checked through the Department of Public Safety and applicants must have a valid Class C Texas driver's license or equivalent license from another state.

Immunizations: Compliance with DSHS Laboratory Exposure Control Plan required: vaccine requirements are consistent with current Advisory Committee on Immunization Practices (ACIP) recommendations and other national guidelines for employee groups based upon job duties and tasks.

NOTE: When completing your application, include details about your job experience as it relates to the essential job functions, knowledge/skills/abilities, and initial screening information provided on this Position Description.

Additional tips on completing the Application are available on-line at http://www.dshs.texas.gov under "About DSHS - Jobs". Location: 1100 W 49th Street, Austin, TX 78756, Laboratory. MOS Code:

Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position.

All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form

• Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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