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L2 Site Support

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Vdart Inc. Georgetown , KY 40324

Posted 3 months ago

VDart is an IT staffing firm based out of Atlanta, GA specializing in Digital & Emerging technologies. Founded in 2007, VDart has over 1700+ employees and contractors spread across 3 continents.

We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in UK, Mexico, Canada, and India, we provide talent solutions to global customers covering EMEA, APAC & Americas. We provide deep technology and domain expertise in BFSI, Energy & Utility, Technology, CPG & Retail industry verticals. VDart is an award-winning organization recognized on Inc 500 Hall of Fame; Atlanta Business Chronicle's Fastest Growing Companies; NMSDC's National Supplier of the Year; Ernst & Young's Regional Entrepreneur of the Year and more.

L2 Site Support
Georgetown, KY


Installation of new computers using an imaging system
Helpdesk support for desktops, laptops, mobile devices (including smartphones & scanners) and printers including toner replacement
Helpdesk support for application and system installation and troubleshooting
Helpdesk ticket management and follow-up
Asset inventory management support including data entry and audit activities
Administration of loaner equipment such as laptops
Software and hardware license and contract tracking and renewal
Procurement of IT equipment from writing requisition to receiving assets and services
Providing IT training and orientation to some new-hired personnel
Conducting preventive maintenance activities and storage organization
Creating and updating documentation such as standardized processes

Must Haves:

Strong knowledge of Windows 7 and 10
Strong knowledge of Microsoft Office applications (2016 Outlook, Skype, Excel, Word, PowerPoint, Visio)
Strong knowledge of Smartphone/Tablet provisioning in an enterprise environment
Strong knowledge of computer hardware
Requires frequent interface with the user community
Excellent troubleshooting, problem solving and root cause analysis skills
Exceptional customer service
Self-starter and be able to follow defined corporate processes and policies
Strong team worker, with excellent organization and time management skills
Professional demeanor with excellent written/verbal communication skills
Must possess a high level of quality and attention to detail
Ability to work rotating shifts and overtime
Working knowledge/experience with MFD printing devices, laser and barcode printers, barcode and 2D scanners
Working knowledge/experience of PC imaging tools (SCCM), diagnosis and remote control tools
Working knowledge/experience of A/V equipment used in presentation rooms
Working knowledge of networking protocols and services (DHCP, DNS)
Ability to lift 25 lbs., ability to climb ladders and staircases to access IT equipment is a plus
Must be able to support end-user equipment and infrastructure distributed on the production floor

Preferred/ Nice-to-haves:

Technical Certifications (A+, Network +)
2 Year Associates Degree in IT Field

Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with the desired qualifications and your candidate accepts the role, you can earn a generous referral fee. We want to hire the best talent available and are committed to building great teams and partnerships.
We are Equal Employment Opportunity Employer.
Vdart Inc
Alpharetta, GA

Follow us on Twitter for the hottest positions: @VDart_Jobs
Follow us on Twitter: @vdartinc

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L2 Site Support

Expired Job

Vdart Inc.