Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

L1 Technician

Expired Job

Tata Consultancy Services Raleigh , NC 27611

Posted 3 months ago

Minimum Requirements:

  • A minimum of 4 years related experience in a Help Desk support position

  • Excellent customer service skills

  • Excellent written and verbal communication skills

  • Ability to set proper task priorities and multitask in a fast-paced anddynamic environment while meeting all deliverables on-time or before they aredue

  • Ability to organize and maintain physical organization of IT space

  • Experience in a professional business environment preferred

  • On-call rotation expected

  • OT may be required to meet customer needs and project efforts

  • May provide onsite training to support projects and initiatives

  • Minimal Travel (0-10%)

Physical Requirements:

Some lifting ofequipment (25 pounds or less) may be required

Highly Desired Skills:

  • Google for Work (G Suite), Lotus Notes, Microsoft Office Suite, Windows 7and Windows 10, VPN, AV, multifunction printer knowledge preferred

  • Experience in PC support, remote communications, local area networking, smartphones

  • Experience with PC & Peripheral troubleshooting

  • Customer service skills, advanced customer service trainings orcertifications

  • Certifications such as A+, Network+, MCSE are helpful but not necessar

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Security Device Management Engineer L1

BAE Systems International

Posted 3 weeks ago

VIEW JOBS 11/21/2018 12:00:00 AM 2019-02-19T00:00 The Applied Intelligence division of BAE Systems delivers solutions which protect and enhance the connected world. Everything we do creates a safer future. We want to solve problems for our customers and by bringing together great minds, we can work together to make the world a safer place. * Analyze and respond to real time IDPS based signature alerts * Open specific ports for required services on a firewall * Use NAT to hide local systems behind a firewall * Modify URL Content Filtering rules * Professionally answer and respond to telephone requests * Respond in a timely manner to service request tickets * Demonstrate best network security practices The ideal candidate has prior experience working in a network operations center or security operations center. They have hands on experience working with firewalls and other security appliances entering and revising rules, policies, and configurations. In addition, the ideal candidate thrives on demonstrating their creative problem-solving, analytical, and deductive reasoning skills. The ideal candidate has excellent communication skills including experience documenting activities in a trouble ticketing system. And the ideal candidate has a passion for learning and exploring the latest and best practices in network security. Additional Preferred Requirements: * Basic Linux/Unix OS knowledge * Firewall rule and policy fundamentals * Network routing fundamentals * Excellent verbal and written communication skills * Experience working with customers via the phone * Good independent problem solving experience * Ability to manage parallel tasks and accurately document resolutions * Experience working with customers in a fast pace environment * Quality and network security focused About BAE Systems Applied Intelligence: We help nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes. Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one. We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package. Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds – the best and brightest minds – can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working. Division Overview: Commercial Solutions BAE Systems has been in the business of protecting some of the world's most important assets and networks for over 100 years. We apply the same techniques, intelligence and strategy used in defending nations and governments to businesses as well. That's us – Commercial Solutions - a division of BAE Systems that specializes in providing businesses around the globe with the products and services they need to stay protected in today's connected world. We offer a broad portfolio of on premise, managed and cloud-based products and services that are proven to protect our clients against financial crime and persistent cyber attackers. We aim to be a global industry-leading, cyber and financial crime products business and will do this by leveraging the BAE Systems brand and by delivering higher grade security solutions for our clients. Help us secure a connected world by being an unseen hero. Apply now and be inspired. BAE Systems International Raleigh NC

L1 Technician

Expired Job

Tata Consultancy Services