CLIC (Client Lifecycle Intelligence and Care) is the global cross-business client management division for Societe Generale. CLIC's mission is to provide a simplified, differentiated experience for SG's clients and employees over the client's entire lifecyle. Within CLIC, the CLM (Client Lifecycle Management) department has primary responsibility for:
Coordinating the onboarding process
Managing client data with a guarantee of quality and completeness
Protecting the bank and its clients by applying KYC regulations
Within CLM, we are forming a dedicated project management team to manage on-going corrective actions based MRIA's & MRA's from regulators, internal audit findings, independent gap analysis, or CLM's own observations. The team will be staffed by senior project managers and business analysts responsible for:
Planning and executing corrective action plans,
Interacting closely with CLM executive managers and staff, Compliance, Legal, Technology and other SG functions as needed
Working with external consulting support in the execution of the corrective actions
Supporting on-going internal audits and external regulatory exams
Coordinating with other global and local initiatives within the scope of the broader Onboarding and KYC Transformation Program (OKTP)
Corrective actions may be related to any aspect of the client lifecycle, including, but not limited to: customer risk rating, policies and procedures, on-boarding new clients, execution of periodic reviews, on-going screening, KYC remediation and data clean-up, governance, etc.
Reporting to KYC regulatory project team lead
Provide business analysis support across scope of corrective actions, which may include but is not limited to:
Clarify requirements for information from internal and external examiners
Collect and package required information working with stakeholders from within KYC and across the organization
Support presentation of information to examiners and response to follow up requests
Documenting business requirements
Clarifying details of required corrective actions with input from various stake-holders (e.g., Internal Audit, regulators, Compliance, CLIC management)
Developing or reviewing business requirement for specific technology solutions in support of closing regulatory gaps
Coordinate evidence submissions
Gather and organize evidence of completion for corrective actions
Work with project teams to ensure they meet requirements for:
proper record keeping
sufficiency of documentary evidence in support of closing out corrective action plans and MRIA's
Package evidence for review
Draft cover memos explaining actions taken
Strong knowledge of BSA and AML regulations and their application to KYC operations
Strong knowledge of KYC operations and best practice within the Financial Services Industry
Experience in responding to supervisory examinations and internal audits
Experience in managing KYC remediation/corrective action plans
Superior writing skills
Experience in investment banking
Strong verbal communication skills
Effective presentations skills
Experience in managing contributors across business lines and functions
Experience in managing to deadlines
Strong Excel, PowerPoint, Word skills
SharePoint management or equivalent for document management
Desired / Plus:
Minimum 5 years experience in Financial Services
Minimum 2 years experience working on Financial Services regulatory compliance initiatives
Minimum 2 years experience with KYC regulatory compliance initiatives
Analytical capability: Ability to analyze requirements and assess solutions. Can absorb ideas quickly and apply then pragmatically.
Facilitation: Able to take diverse inputs from stakeholders and drive to consensus on problem statements, requirements, solutions, and plans.
Adaptability: Able to adjust to new environments and challenges. Work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity.
Results oriented: Setting goals and priorities that maximize the use of resources available to consistently deliver quality results.
Team player: Work in a diverse environment. Establish trust and work towards common goals.
Ability to work independently