Mufg Tempe , AZ 85280

Posted 2 months ago

Join a financial group that's as committed to your future as you are. At MUFG, we share a vision for our future, we share our successes, and we strive to bring out the best in each other in everything we do. Our 14,000 diverse colleagues are connected by a common ambition to create change for the betterfrom forging more dynamic career paths, to driving progress in our communities, to continuously reshaping the standards of global financial services. Positive impact starts here; see the change you can make as we strive to become the world's most trusted financial group.

Job Summary:

On-boarding and Know Your Customer (KYC) AVP is responsible for satisfying the Bank's regulatory obligations as well as ensuring adherence to all Compliance policies, procedures with regard to Anti-Money Laundering / Know Your Customer. KYC AVP is responsible for effective operations within the organization; develops and implements operating policies and procedures across functions such as: client identification and due diligence, customer service and quality control standards; conducts and reviews feasibility of new or revised systems and procedures; manages the internal audit process to ensure compliance with organizational standards. Day-to-day focus is on resolution of complex problems, where expertise is required to interpret against policies, guidelines or processes. Role at this level has ownership for the on-boarding and KYC processes, reports, procedures, and also considered analytical or procedural expert representing the team on cross-function process or project deliverables. The AVP must track onboarding requests, re-assessment pipeline and manage assignments as necessary. KYC AVP is a member of FloD Control Office KYC Unit and works closely with Relationship Managers (RM's) and Portfolio Managers (PM's), Tax Operations and Regulatory Reporting teams, Compliance Division Officers, and with other operations teams. KYC AVP is responsible for meeting Service Level Agreements (SLA) with various Business Units and for utilizing departmental tracking systems. The ideal candidate has experience as an upcoming leader, is an excellent written and verbal communicator, is very computer savvy, and has familiarity with financial institution operations.

Primary Responsibilities:

  • Provide leadership and set local strategy for on-boarding and KYC team

  • Ensure the team is properly resourced to provide a high level of productivity and meet deadlines for new, existing and adhoc'ed KYC files

  • Institute measures that enable the team to resolve problems in timely manner while maintaining a high quality service level

  • Maintain strong working relationship with various stakeholders such as Second line of Defense, Tax Operations and various Front Office business teams

  • Maintain working knowledge of all regulatory obligations and be able to relate them to MUFG policies and procedures

  • Play a key role in the development and roll-out of both strategic and tactical process changes

  • Develop and implement appropriate training and continuous development for the team

  • Contribute to the evolution of global and local KYC policies and guarantee team knowledge of any updates

  • Establish and maintain appropriate escalation procedures

  • Determine relevant Key Performance Indicators that enable the effective tracking of productivity, backlog, and any other element necessary for the effective management of the team

  • Produce regular management reporting

  • Participate in multi-disciplinary teams to address new business initiatives, system enhancement projects, and one-off assignments as required.


  • 4 years plus of financial institution/banking experience with concentration in documentation and product operations knowledge of end to end workflows

  • 2 years plus of management experience related to the finance industry

  • Capable of independently performing complex or varied tasks, coordinating and analyzing data.

  • Excellent analytical skills.

  • Mature approach with excellent and influential communication skills (verbal and written) to facilitate frequent interactions with internal customers

  • Ability to recognize risks and make decisions based on sensory data or known guidelines.

  • Ability to comprehend and follow instructions (verbal, written or diagrammatic) with strong detail orientation

  • Solid knowledge of KYC/AML and data governance policy

  • Strong time management, prioritization, work organization and multi-tasking skills with a drive for efficiency, accuracy and risk management controls

  • Proficiency in MS Office - Word, Excel, PowerPoint, Access

  • The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Why Work for MUFG?

We are a financially strong and stable bank.

We value workplace diversity.

We are committed to the training and development of our employees.

Innovative vacation benefits.

We offer a matching 401k, a Retirement Plan, a variety of Flexible Health Benefits.

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions based on any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

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