Korean Bilingual SAP Technical Support / Ridgefield Park, NJ / Logistics / Sn792736

BTI Solutions Ridgefield Park , NJ 07660

Posted 7 days ago

Why Work for Us?Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to Medical, Vision, Dental, Life and 401K plus many more. 401K with Employer Match
Company Paid Dental, Vision, Life and Medical up to 100%
Paid Sick Leave
Chance for VISA sponsoringRole: SAP Technical Support - Workflow
Willing to review if candidates have accounting knowledge and SAP experienceDuties and responsibilities:
  • Support SAP installation and service departments
  • Provide superior customer service to internal and external customers
  • Handle incoming customer/associate relations calls.
  • Oversee and provide support, end-to-end finance system administration, & issue triage/remediation
  • Manage system integrity, security, controls, provide oversight in the areas of data governance and compliance such as GPPM
  • Support on-going projects and initiatives as part of the finance & logistic system
  • Provide financial reporting, system support, and training for assigned Power users
  • Create and manage systemic workflow process
  • Ensure that policies & procedures are continually reviewed & kept up to date
  • Perform various reconciliations between systems and identify, communicate, and resolve data issues quickly and efficiently
Qualifications:
  • EST 9 to 6 support required
  • Bachelor's Degree in Information Systems or a related field is highly preferred
  • Strong analytical abilities and an orientation towards detail
  • MS Office proficiency
  • 5+ year experience in a functional finance (Accounting/Financial Planning) role
  • Self-motivated, demonstrates a high level of work ethics
  • Ability to communicate with all levels of management
  • Superior verbal and written communications skills
  • Ability to build trusting working relationships while maintaining independence
  • Excellent organizational skills with demonstrated ability to handle multiple priorities, and ability to work under time constraints
  • Experience managing internal control processes
  • Experience in a functional finance & logistic role is highly preferred
Competencies:
  • Strong interpersonal and leadership skills exemplified in team work, understanding of business and customer requirement and good communication
  • Willingness to challenge established practices and draw relevant conclusions including the persistency and willingness to take calculated risk within the organization
  • Able to understand customer priorities and work toward accomplishing those priorities
  • Ability to perform in a high pressure environment and/or crisis situation and render good decisions to resolve the problems
  • Manage the time and attention based on assigned job roles and objectives
BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Bilingual Technical Support / Ridgefield Park NJ / Logistics / Sn745786
New!

BTI Solutions

Posted Today

VIEW JOBS 12/7/2022 12:00:00 AM 2023-03-07T00:00 Why Work for Us?Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.401K with Employer MatchCompany Paid Dental, Vision, Life and Medical up to 100%Paid Sick LeaveChance for VISA sponsoringRequirements<ul><li>Bachelor’s degree preferred with at least 5 years of Corporate Help Desk, Desktop Support experience, or the equivalent combination of education and/or experience</li><li>Knowledge of Windows 7/10/11, Office 2016/2019/2021, PC hardware, Remote Support, and VPN</li><li>Must be able to have strong Korean & English speaking and writing skills</li></ul> Qualifications<ul><li>Strong working knowledge of core applications including Windows 7/10, Microsoft Office, Imaging Software, SCCM, and Active Directory</li><li>Experience with Helpdesk ticket tracking software and remote desktop support tools</li><li>Excellent problem-solving, communication, and interpersonal skills</li><li>Ability to prioritize and organize work to meet defined SLA's</li><li>Be able to work as a team member</li><li>Android mobile in corporation experience</li><li>Mac in corporation experience is a plus</li><li>Excellent communications and customer support skills</li></ul> Primary responsibilities<ul><li>Serving as an escalation point of contact for internal applications, hardware, mobile, and remote technology</li><li>Following up on any outstanding issues with customers regarding the status and closure of incidents/requests</li><li>Provide VIP Support for Executives</li><li>Troubleshooting and resolving all hardware, software, and network problems</li><li>Escalate issues to third-level support teams</li><li>Document procedures, FAQs, and inventory of assets</li><li>Must be willing to travel up to 10 % of the time</li></ul> BTI Solutions, Inc. is an equal opportunity employer m/f/d/v. BTI Solutions Ridgefield Park NJ

Korean Bilingual SAP Technical Support / Ridgefield Park, NJ / Logistics / Sn792736

BTI Solutions