Korean Bilingual Business Support / Plano , TX / Logistics / Sc776753

Why Work for Us?Established in 2006, continues to grow dramatically within the IT, telecommunications, Automotive and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.401K with Employer MatchCompany Paid Dental, Vision, Life and Medical up to 100%Paid Sick LeaveChance for VISA sponsoringJob Function/Description:

• Business Development: Identify new business opportunities, cultivate relationships with potential clients, and expand the customer base.
• Customer Relationship Management: Build and maintain strong relationships with key clients, understand their needs, and ensure high levels of customer satisfaction.
• Respond promptly to customers' inquiries regarding products, prices, services, and credit terms.
• Maintain strong relationships with clients through efficient work processes and excellent customer service.
• Collaboration: Work closely with other departments such as operations, marketing, and finance to ensure alignment and effective communication.
• Develop and execute marketing plans and strategies to promote the company’s logistics services and increase brand platform awareness
• Analyze and research logistics market trends, customer needs, and competitor landscapes.
• Design and implement creative campaigns to reach target audiences
• Maintain relationships with existing customer and partners
• Needs to prepare detail orientated information in order to support sales staff and the management team.
• Prepare daily, monthly, and quarterly sales and operation reports using Excel and PowerPoint.
• Ensure timely processing of daily emails, resolution of open issues, and effective communication with customers.
• Increase customer satisfaction and business share through regular contact (phone, heavy email communication).
• Monitor trends and promptly report changes to management for necessary actions.
• Communicate Korean and English fluently with customers.

Requirements & Qualifications:

• • Education: College BA
  • Entry level
  • Excellent Outlook, Microsoft Office application such as Excel/Power point/Word
  • Excellent written and oral skills (English/Korean)
  • Able to engage and work directly with customers
  • Open to learning other modes of transportation as needed
  • Organized and detail oriented
  • Strong work ethic
  • Problem solver mindset
  • Self-motivated
  • Organized

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.