Korean Bilingual Billing And Settlement Staff / Santa Ana, CA / Logistics / Sc784716

Why Work for Us?Established in 2006, continues to grow dramatically within the IT, telecommunications, Automotive and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.401K with Employer MatchCompany Paid Dental, Vision, Life and Medical up to 100%Paid Sick LeaveChance for VISA sponsoringJob Function/Description:

• Be responsible for settlement related to freight forwarding business
• Reinforce relationships with customers and carriers by leading effective and continuous communications
• Prepare regular settlement status reports for company management, customer, pages and headquarters
• Improve the settlement processes by developing automated processes to reduce manual processing
• Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
• Manage, analyze & prepare correction forms for billing corrections in the access database.
• Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
• Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
• Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms.
• Work with the internal technologies required for daily functions.
• Investigate and diagnose potential errors and duplicate carrier billing.
• Perform ad-hoc reporting, as required.
• Perform other job-related duties as required
• Perform collection activity for AR payments and manage overdue/past due invoices from customers within agreed terms
• Produce weekly/monthly/quarterly reports by combining necessary data and reporting to customers and HQ.

Requirements/Qualifications:

• 3+ years of experience in AR & AP, Invoicing, Customer Service or Transportation/Logistics related experience
• Bachelor’s Degree preferred
• Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
• Excellent presentation, communication, and organizational skills including effective written and verbal communications skills to communicate with various levels of the organization
• Ability to build trustworthy relationships with vendors/customers, and experience with vendor management
• Proficient with Outlook, and Microsoft Office applications - PowerPoint, Word, especially Excel with v-lookups and pivot tables
• Excellent presentation, communication, and organizational skills
• Excellent problem-solving skills
• Experience in supervising team members with effective leadership
• Ability to prioritize, ability to shift one’s focus to urgent issues while not falling behind on other duties

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.