Knowledge Manager, Technology, Media & Telecom (Tmt)

Deloitte & Touche L.L.P. Chicago , IL 60602

Posted 7 months ago

  • Are you a strategic and innovative thinker with critical problem solving skills?

  • Do you enjoy working in a fast-paced, intellectually challenging environment?

Work you'll do:

In this interesting and diverse Manager-level role you'll join our Knowledge Services team to lead the development and execution of a knowledge plan to support sector and client account team priorities, provide insights on key sector and client issues, facilitate knowledge sharing meetings, coordinate the delivery of knowledge management tools, assist sectors and client account teams in pursuing and closing opportunities, and help optimize use of Deloitte's internal capabilities.

Responsibilities include:

  • Practice Area Enablement

  • Intellectual Property Management

  • Knowledge Platform Optimization

  • Adoption Measurement & Improvement

  • People and Relationship Management

What you'll be part ofour Deloitte Global culture:

At Deloitte, we expect results. Incredibletangibleresults. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit inwith an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand outwith opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Who you'll work with:

The CoRe team makes an impact by providing three fundamental services to Deloitte around the world: knowledge services, procurement, and real estate. We develop new and innovative ways to improve how services are delivered across the Deloitte organization, leveraging our global scope and strength to serve our organization across borders.

Knowledge Services (KS) enables our professionals to leverage the full breadth of Deloitte's global capabilities in service to our clients. Knowledge Services professionals connect people to knowledge, focusing on essential knowledge management activities such as: managing intellectual property, curating project experiences, capturing and connecting expertise, sustaining networks within and across teams, and enabling the leverage of third-party content.

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte's Total Rewards program reflects our continued commitment to lead from the front in everything we do that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

To be considered for this role, there are certain qualifications you'll have to have. And others that would be really, really nice.


  • Minimum five years of relevant experience, including experience in relevant industry/sector. Experience in a global professional services organization preferred.

  • Experienced, independent thinker with proven project management experience; ability to manage multiple simultaneous projects and stakeholders and deliver results

  • Experience leading teams; positive work attitude to energize others

  • Highly responsive with demonstrated ability to take initiative and interact with all levels of management

  • Strong verbal and written communication skills

  • Exceptional relationship building/relationship management skills to establish rapport, build trust and confidence, and manage customer expectations

  • Collaborative, team player

  • High comfort level working, managing resources, and collaborating in a virtual, global environment

  • Ability to deal with ambiguity and adapt to change; experience managing change, acting as a change agent to influence others

  • Strategic and innovative thinker with critical problem solving skills

  • Understands the business or industry, relevant marketplace trends and competitive environment

Technical Skills

  • Experience with repository management, intranets/portals, collaborative and social media tools; SharePoint experience a plus

Education and experience:

  • Bachelor's degree required

  • Relevant fields of study may include Business, Management, Information Systems, Library Sciences, Journalism and/or Communications.


  • Prior experience in management consulting/professional services and experience working with client account teams a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Disclaimer: Nothing in this job description/posting shall constitute an offer or promise of employment. If you are not reviewing this job posting on our Careers' site ( or one of our approved job boards we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at

Requisition code: DE19USAGOP005CF1917

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Knowledge Manager, Technology, Media & Telecom (Tmt)

Deloitte & Touche L.L.P.