Horseshoe Bay Resort, in the heart of the Texas Hill Country, is an exceptional, uniquely Texas, AAA-four diamond lakeside resort. Our Associates are the reason we deliver superior customer service and have been named as one of the Best Resorts in Texas. If you know how to deliver five star customer service with genuine Texas hospitality, then we would love to have you as part of the team!
JOB OVERVIEW: WATERFRONT, CAFE 360, HOTEL TOWER, CAP ROCK, CAP ROCK POOL, and YC
Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Prepare special meals or substitute items. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees.
ESSENTIAL JOB FUNCTIONS:
Ensure the quality of the food items and notify manager if a product does not meet specifications.
Follow and ensure compliance with food safety and handling policies and procedures.
Prepare and cook food according to recipes, quality standards, presentation standards and food preparation checklist, establishing priority items.
Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away.
Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
Assist cooks and kitchen staff with various tasks as needed and provide cooks with needed items.
Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
Ensure employee compliance with company standards and policies and external regulations.
Serve as departmental role model or mentor by working alongside employees.
Technical, Trade or Vocational School degree is required.
Valid driver's license and ability to meet the requirements of driver insurability as established by the insurance carrier is preferred.
Previous supervisor or lead experience preferred.
Complete safety trainings and certifications.
Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state and federal regulations.
Maintain confidentiality of proprietary information.
Handle sensitive issues with employees and/or guests with tact, respect, and diplomacy
Basic oral and written communication skills and able to follow instructions.
Resident, member and guest sensitivity.
Requires problem solving abilities.
Horseshoe Bay Resort