Kiosk Technician - Grand Forks, ND - Part Time

The Hillman Group, Inc. Grand Forks , ND 58202

Posted 2 months ago

The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Delivering Simple Solutions to a Complex World

Our mission statement is simple, but powerful. As one of the leading providers of hardware solutions, we provide unrivaled merchandising and support to our retail customers to manage critical product lines. Your will have the opportunity to develop relationships that are invaluable to your customers while you enjoy the corporate support of one of the strongest teams in our industry.

Consumer Connected Solutions (CCS) a Division of The Hillman Group has an opening for a part time Kiosk Technician in the Grand Forks, ND area.

You would begin your career with CCS as a part-time Kiosk Technician training on key duplicating and tag engraving kiosks(10 kiosks). This position is an hourly rate, and will offer a vehicle allowance that will include a gas card. The territory will be approximately a 100-mile radius from far east Bemidji, MN to west Devils Lake, ND.

Job Description:
The Consumer Connected Solutions Kiosk Technician is the primary contact with our customer locations. In this role, the Kiosk Tech re-stocks kiosks, orders product, cleans, does preventative maintenance and responds to service and repair dispatches as needed. Typically, this takes about 1-2 hours per machine one to two times per month (including drive time). The schedule for routine service calls (re-stocking, cleaning) is flexible within the week with a list of machines to be serviced provided at the beginning of each week with a "No Later Than" time for service, however Saturday service is often required (We are a retail company). Unscheduled service calls are expected to be responded to in four hours with an ETA, with on-site visit within 24 hours.

Responsibilities:

  • Re-stock and perform routine service on kiosks as needed (determined by demand at the machine, or schedule).

  • Perform on-call repairs or adjustments to the machine when the machine goes out of order.

  • Install of machines in the local area.

  • Monitor machines in territory daily for issues and contact stores to resolve connectivity or power issues.

  • Keep track of inventory for re-stocking machines that are in the Kiosk Tech's possession.

  • Conduct store meetings and interact with store management on a routine basis to ensure a good working relationship with our clients and promote the machine in order to improve revenue.

  • Grow revenue in territory by optimizing machine locations, uptime, product mix, store relationships, etc.

Skills:The Kiosk tech will have basic trouble-shooting skills, mechanical and electro-mechanical skills and the ability to follow written and oral instructions very carefully. Basic computer skills and basic spreadsheet and email skills are also required

Qualifications:

  • Minimum of 1-3 years of experience in a similar profile is preferred.

  • Excellent communication skills, ability to deal with customers and employees at all levels.

  • Experience with tools and troubleshooting mechanical problems.

  • Ability to read, write and speak fluent English to include technical "jargon".

  • Flexible schedule required.

  • Must have a vehicle, valid driver's license and auto insurance. No serious moving violations.

Training specific to the kiosks will be provided to all new employees

Other details

  • Job Family CCS

  • Pay Type Hourly

  • Grand Forks, ND, USA

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Family Support (Ihs) Direct Support Professional Grand Forks

Anne Carlsen Center For Children

Posted 6 days ago

VIEW JOBS 10/16/2020 12:00:00 AM 2021-01-14T00:00 Our Mission: To Make Independence a Gift for All Anne Carlsen (AC) is a non-profit organization which has been providing supports and services for 75 years to individuals in North Dakota with developmental disability or delay. Rich in tradition, AC has positioned itself on the cutting edge of innovation with unique programs, creative therapies and advanced assistive technologies that meet the specific needs of those we serve. Be a part of an organization whose mission is to make independence a gift to those in your community! * Position Eligible for $500 Sign-on Bonus* JOB SUMMARY The purpose of this position is to support clients with their life to include health and personal cares, therapeutic, educational, recreational, and leisure activities for individuals with special needs to achieve maximum growth and learning as they make transitions throughout life. Provides guidance, coaching and mentors to Direct Service Professional staff on their assigned shift, solves issues and needs of both the clientele and staff. RESPONSIBILITIES This position assumes the authority, responsibility, and accountability for working with Program Coordinators in the implementation of a PCSP/IFSP, Behavior Plan and health care protocols for all clientele served by AC. This position supports the development and connections needed to be a participant in community life. This position works within the guidelines of Anne Carlsen policies/procedures, State and Federal Laws, Rules, and Regulations. JOB REQUIREMENTS * High School Diploma or equivalent * Demonstrate effective skills in organization, leadership, and communication skills - both oral and written. The incumbent must be able to demonstrate effective interpersonal skills; being tactful, courteous, and diplomatic with internal and external contacts. Must be able to adapt to rapid change, and must be able to intervene promptly in crisis/emergency situations. * Must be able to complete AC's training program according to the Center's policies and procedures; must be able to learn and perform personal cares, education and therapeutic programs, and have the ability to learn and comprehend medical terminology. The incumbent must also have the ability to communicate and follow all verbal and written instructions, and problem solve effectively with clients, staff, family member, and community businesses. * Able to use problem solving skills. Must be able to support, interpret, implement and communicate AC, State, Federal policies, procedures, laws, rules, and regulations. * Understand and have a working knowledge of Windows, Intranet and Internet technology. The DSP must have the ability to access, manipulate, organize, and relay information in meaningful ways using email, etc. Benefits AC offers competitive pay and benefits, employee discounts, paid time off (PTO), and great advancement opportunities! Here are a few examples: * Health, Dental & Vision Insurance * Employer Paid Life & Disability * 401(k) & Profit-Sharing Plan * Aflac Voluntary Benefits * Flexible Spending Accounts * Paid Time Off (PTO) * Employee Assistance Program * Special Employee Events * Great working environment and ability to strengthen your community! Offers are contingent in passing a background and drug & alcohol test upon acceptance. AC is a drug-free, tobacco-free work environment. Anne Carlsen is an equal opportunity employer and complies fully with all federal, state, and local employment laws and will provide equal employment and advancement opportunities for all persons regardless of race, color, creed, religion, national origin, gender, sexual orientation, age, the presence of any mental or physical disability, status with regard to public assistance or marriage, or any other category protected by federal, state or local law. Offers are contingent in passing a background and drug & alcohol test upon acceptance. AC is a drug-free, tobacco-free work environment. Other details * Pay Type Hourly * Grand Forks, ND, USA Anne Carlsen Center For Children Grand Forks ND

Kiosk Technician - Grand Forks, ND - Part Time

The Hillman Group, Inc.