Reports to General Manager.
Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike
Meet & exceed sales goal targets (daily, monthly, yearly)
Meet & exceed targets for client data capture
Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
Support the team in generating new client relationships while maintaining those that are existing
Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
Support the business by maintaining seamless inventory operations throughout the day
Open and close consignments
Process returns and exchanges
Ability to communicate effectively & build strong partnerships with clients, peers, and management
Develop business driving initiatives, contests and events
Support the sales team through various coaching & training techniques
Minimum of three years of experience in a retail environment
Full understanding of specialty retail and a proven track record in clientelling.
Ability to thrive in a high paced retail environment.
Ability to multi-task with ease while maintaining a balance of daily responsibilities
A powerful and electrifying personality that is entrepreneurial and sales focused
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V