Key Leader

Lululemon Athletica Inc Atlanta , GA 30301

Posted 2 months ago

Reference #: 022878

Location: Atlanta , Georgia , United States

Job Family Group: Store Operations

who we are

Yoga is our first love, and we also make technical product for running, training and pretty much every other way you like to sweat. You can find our stores all around the world, from Vancouver to Dubai, and places in between. Our vision is to create transformational experiences for people to live happy, healthy, fun lives.

who you are

You are an essential part of the store leadership team and the educator and guest experience every day. You are responsible for facilitating the educator experience, creating an outstanding guest experience through connection, and overseeing all operations of the retail floor. You are a part of every area of the retail store including product, community, operations and people.

You take initiative, have strong assessment skills and provide feedback for your team and are agile in adapting to the ebbs and flows of the day to day business. You work closely with the Store Manager and Assistant Manager in providing coaching on people experience, guest experience and business needs.

a day in the life:

  • You are accountable for the experience of your team and your guests. You oversee the level of technical education on the floor, you ensure that that every guest receives an outstanding experience, and you speak authentically about our product, community and culture

  • You have strong time management skills, strategically manage the day-to-day operations of the sales floor, and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed

  • You are knowledgeable and up to date on company communication, priorities, roll-outs and any additional information required by the Store Manager; you educate on guest-facing initiatives on the retail floor

  • You lead the team in preparing the store for the day including: replenishing garment styles and other merchandise by color, size, and quantity requirements; folding, sizing, merchandising and changing mannequins as needed to maximize sell-through

  • You answer store phones and respond to voicemails and store email account as needed

  • You ensure items from fit rooms are cleaned, organized and returned to appropriate area

  • You prepare garments for hemming including pinning, completing necessary documentation (guest/store hemming slip); and educating regarding timelines for completion as well as preparing garments for guest pickup and/or shipping

  • You arrange shipping from store to guests, stores and warehouse as needed

  • You lead in closing the store for the day including: sizing, cleaning, collecting and removing trash and recycling and other duties as needed

  • You utilize Point of Sale system, process payments, refunds/exchanges and issue gift cards

  • You use hand held mobile devices to access and order product for our guests from our distribution and ecommerce channels

  • You are aware of company safety policies and procedures and you work in partnership with your team to ensure a safe workplace

  • You educate on your local community programs including local studios, instructors and events

  • You demonstrate exemplary community education in every guest interaction and you explain the "why" behind events/experiences and enroll guests in attending them

  • You facilitate relationships with sweat influencers in your store's community by enrolling relevant guests in our Sweat Collective program and gathering product feedback

  • You know all current ambassadors by name and expertise and you facilitate the introduction of ambassadors to the team and other leaders in the community

  • You receive and process stock, involving: unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas

  • You unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

  • You are responsible for inventory management including receiving, processing, restocking + destocking, and visual merchandising

  • You leverage all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management

  • Under the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request

must haves:

  • You have a passion for customer service and delivering an exceptional experience for guests

  • You integrate fun and joy as a way of being and working (aka you don't take yourself too seriously)

  • You acknowledge the presence of choice in every moment and take personal responsibility for your life

  • You possess an entrepreneurial spirit and continuously innovate to achieve great results.

  • You communicate with honesty and kindness, and create the space for others to do the same

  • You lead with courage, knowing the possibility of greatness is bigger than the fear of failure

  • You foster connection by putting people first and building trusting relationships

qualifications:

  • All employees' availability must reflect the needs of the business, which may change from time to time. The Store Manager determines the availability needs, and this schedule could include a combination of shift times, including mornings, evenings, and weekends

  • lululemon reserves the right to make amendments to the schedule and/ or availability requirements from time to time and at its sole discretion

  • All employees are expected to be available to work "Black Friday" (the day after US Thanksgiving) and from the second week of December (the start of the second week in period 11) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis

  • High school diploma or GED preferred; completion of post-secondary education will be considered an asset

  • Applicants are a minimum of 18 years of age

  • Management experience preferred

the finer print:

  • Who your leader is: Store Manager + Assistant Manager(s)

  • Where you spend your time: Retail floor

  • Hours expectation:

  • Full time: 24-40 hours (4-5 days per week)

  • Status: Non-Exempt

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Clinical Account Specialist Key Accounts Atlanta GA Biosense Webster Inc

Johnson & Johnson

Posted 5 days ago

VIEW JOBS 11/13/2018 12:00:00 AM 2019-02-11T00:00 Biosense Webster, Inc., a member of Johnson & Johnson's Family of Companies, is recruiting for a Clinical Account Specialist to support Atlanta, GA. Atrial fibrillation (AFIB) is a quivering or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications. 20 million people around the world suffer from AFIB each year. Biosense Webster, Inc. is the global leader in the science of diagnosing and treating heart rhythm disorders. The company established its leadership in electrophysiology with the development of the first real-time, 3D cardiac mapping and navigation technology, as well as the first electrophysiology catheter. The introduction of the company's CARTO® 3 System in 2009 revolutionized 3D mapping technology by increasing the accuracy, speed, and efficiency of the cardiac ablation procedure. As the Clinical Account Specialist, you will: * Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of BWI's systems and catheter equipment (e.g., The CARTO® System and associated software modules and RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.  * Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings. * Collaborate with peers to share best practices to increase value for customers.   * Use consultative selling techniques to identify potential sales opportunities within the account. * Creates awareness of BWI solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.  * Maximize customer case support capability through proper planning and scheduling techniques.  * Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. Ultrasound CAS, FSE, RBD) and other internal and external partners.  * Develop and share best practices with US Field Sales and Service colleagues and internal partners.  * Develop and grow mutually beneficial customer relationships within and beyond the EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. * Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.  * Prioritize and appropriately respond to requests in a high-stress environment.  * Maintain composure and problem solving focus during stressful interactions.  * Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.  * Provide mentoring for new BWI commercial team members as requested.  * Respond daily to requests by email and voicemail from customers, practitioners and partners. * Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input. * Maintain Safe Fleet standards according to Company guidelines. * Communicate business related issues or opportunities to next management level.  * Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition.  * Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.  * Perform other duties assigned as needed. Qualifications Required Qualifications: * A minimum of a Bachelor's degree, or 4 years of relevant professional work/military experience * A minimum of 2 years of clinical or technical work experience in a patient care or hospital environment, or completion of the Company's ACAS program * A valid Driver's License * Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.  * Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.   * The ability to travel related to this role is required.  Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice. * Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs * May be required to lift up to 60 lbs. Preferred Qualifications: * Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.    * Maintaining at least one of the following industry certifications – CEPS (IBHRE), RCES/RCIS * Experience working with highly complex technical systems and/or working in a critical patient care setting. * Effective and timely communicator with co-workers and all levels of patient care team. * Self-starter who performs well with autonomy and can be flexible in a dynamic work environment. * Problem solver who can think critically in high pressure environments. * Receptive to constructive feedback and collaborates and works well in team environment. * Able to take large amounts of data and translate information into actionable insights * Hunger for learning and building new skills Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.  Primary Location United States-Georgia-Atlanta- Organization Biosense Webster Inc. (6010) Job Function Selling MD&D Requisition ID 6453181101 Johnson & Johnson Atlanta GA