Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Key Holder

Expired Job

Bootbarn, Inc. Denton , TX 76201

Posted 2 months ago

SUMMARY

Key Holders are responsible for providing an outstanding customer experience to all Boot Barn customers. They embody the Boot Barn mission, vision and values in all they do by developing selling and service skills, product knowledge, merchandising and visual presentation skills and point-of-sale proficiency. Key Holders partner with the management team to attain sales goals, assist with staff development, and all store operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • By your actions foster a service and selling culture, exceed customer expectations and build consumer relationships that will be enduring

  • Ensure customers receive the highest level of service through creating an engaging customer centric selling and service environment, accurate product knowledge, maintain SSC merchandising standards, and all other components of customer service

  • Develop product knowledge expertise for our product categories and understand the features and benefits of individual products

  • Maintain and achieve measureable goals including: sales per hour (SPH), units per transaction (UPT), average dollar per transaction (ADT), customer capture rates and email capture rates

  • Be informed and understand current merchandise promotions, and current advertisements

  • Actively seek new ways to improve metrics by partnering with the Store Manager and Assistant Store Manager

  • Partner with the store leadership team to learn and understand all management processes and reports

  • Assist in floor moves, merchandising, display maintenance, set up sales, and store housekeeping; assist in processing and replenishing merchandise and participate in receiving and monitoring floor stock

  • Adhere to all Company policies, procedures, and practices including signing, pricing, OSR, and loss prevention; accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers

  • Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures

ADDITIONAL RESPONSIBILITIES

  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management

  • Demonstrates high level of quality work, attendance and appearance

  • Adheres to all Company Policies & Procedures and Safety Regulations

  • Adheres to local, state and federal laws

  • Performs any other duties that may be assigned by management

MINIMUM QUALIFICATIONS

  • High School Diploma or GED, 1 to 2 years of retail sales experience

  • Demonstrates leadership and communication skills

  • Good time management and organizational skills

  • Work varied hours/days to meet the needs of the business

  • Ability to be flexible and willing to work extended hours when necessary

  • Travel up to 10% of scheduled shifts

COMPETENCIES:

  • Customer Centric

  • Effective Communication

  • Trustworthy & Ethical

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

  • Standing, walking and squatting less than fifty percent of the work shift

  • Required to lift, move and carry up to 40 pounds

  • Ability to read, count and write to accurately complete all documentation and reports

  • Must be able to see, hear and speak in order to communicate with employees and other customers

  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

  • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms

(Check the box that applies by double clicking on the box.)

Sedentary: Limited activity, no lifting, limited walking

Moderate: Mostly standing, walking, bending, frequent lifting

Light: Office work, some lifting, bending, stooping or kneeling, walking

Arduous: Heavy lifting, bending, crawling, climbing

WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.

  • The work space is clean, orderly, properly lighted and ventilated with the proper safety compliance

  • Noise levels are considered moderate

Boot Barn, Inc. reserves the right to make exceptions to, modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

I have read and understand the essential functions of the job and know that other duties may be assigned and/or changed at any time.

Employee Name (print) Employee Signature Date

Supervisor Name (print) Supervisor Signature Date


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr Field Brand Educator

Sally Beauty Supply

Posted 1 week ago

VIEW JOBS 12/5/2018 12:00:00 AM 2019-03-05T00:00 Overview Sally Beauty Holdings (NYSE: SBH) is the world's largest wholesale and retail distributor of beauty supplies. Our world headquarters is conveniently located in Denton Texas, just 5 minutes north of Lake Lewisville off of I35E. We currently have an opening for a Sr. Field Brand Educator. Our Sr. Field Educator is responsible for inspiring stores to consistently deliver the Sally Beauty Experience to every customer. Leads the execution and application of all educational initiatives, including orientation, training and transition. Strategically identifies brand developmental needs and analyzes effectiveness and execution of all educational programs. Provides strategic feedback to key Business Partners to ensure alignment with business and financial goals. Aids in the design and implementation of training and development programs, along with customer facing educational platforms. Provides leadership and direction to Field Educator team. Responsibilities * Deliver customer focused training to drive the transformation of Sally Beauty to a specialty retailer customer service model. Leads and provides training to foster emotion connection with the customer to enhance business growth. Models effective customer service behavior that develops the team to help customers make decisions about products. Provides leadership and coaching in product knowledge/operations/business acumen and business specific selling skills training. * Works closely with field leaders (Regional Directors, District Managers) to identify and execute on education support needs. Provide support using a train-the-trainer model. * Support action plans and follow up activities related to development plans for high performance leaders and emerging talent. * Aids in the strategic design, implementation and management of multiple training and development programs, working closely with senior stakeholders across the organization to continually assess training needs. Implements effective training programs/materials utilizing a variety of media and delivery methods. * Essential driver/designer in the brand development, documentation, and implementation of new hire training and on boarding for leaders. Be the advocate and expert for THRIVE with Field Leaders. * Essential driver/designer in the development, documentation, and implementation of brand development programs/career pathing for selected positions. Partner with Operations education/communication director on developing customer centric and business focused field leadership programs for current and future Store and District Leaders. * Strategically analyze data, form logical conclusions, then identify company-wide developmental needs, primarily at the leader level while ensuring these are consistent with core competencies and position goals. Presents recommendations to key leaders and gain approvals on key training needs. * Leads the development and performance management of Field Educator team. * Inspires team to excel and achieve objectives, including consistently delivery of the Sally Beauty Experience to every customer. Qualifications * Bachelor's degree in Education, Human Resources, Business or related field preferred * 8+ years of relevant and progressive experience in store leadership and/or training; within specialty retail industry preferred * Excellent verbal communication, written communication, coaching, facilitation and presentation skills * Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers * Flexible schedule - some evenings and weekends may be required; ability to travel as needed (up to 80%) * Focus on customers: Passion for delivering great customer experience * Embraces company direction and culture * Engage and inspire: High energy with a strong sense of urgency * Encourages and participates in creative, out-of-the-box thinking * Enthusiasm for the beauty industry and its products. Strong desire to provide the best communication and education possible for the stores * Develops team to be future leaders and high performers in an environment that encourages creativity and empowerment. * Champions new ideas and approaches * Drives organization success/results * Establishes direction, mentors and provides constructive feedback * Excellent ability to prioritize many tasks and handle high workloads as necessary * Manages conflict effectively * Pro-actively and continuously focuses on process and quality improvement * Strategic thinker – desire to shape strategy * Establishes trust and demonstrates integrity * Values and builds collaborative relationships * Ability to work independently and make sound decisions quickly and effectively; self-motivated * Strong desire for constant self-development and learning * Well-organized, detail-oriented, and able to handle a fast-paced work environment * Business and financial acumen * Excellent oral and written communication skills We offer a competitive salary, outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, merchandise discounts, tuition reimbursement and 401(k) with company match. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. Monpost #LI-VB1 #CB Sally Beauty Supply Denton TX

Key Holder

Expired Job

Bootbarn, Inc.