Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Key Holder

Expired Job

Bootbarn, Inc. San Martin , CA 95046

Posted 3 weeks ago

SUMMARY

Key Holders are responsible for providing an outstanding customer experience to all Boot Barn customers. They embody the Boot Barn mission, vision and values in all they do by developing selling and service skills, product knowledge, merchandising and visual presentation skills and point-of-sale proficiency. Key Holders partner with the management team to attain sales goals, assist with staff development, and all store operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • By your actions foster a service and selling culture, exceed customer expectations and build consumer relationships that will be enduring

  • Ensure customers receive the highest level of service through creating an engaging customer centric selling and service environment, accurate product knowledge, maintain SSC merchandising standards, and all other components of customer service

  • Develop product knowledge expertise for our product categories and understand the features and benefits of individual products

  • Maintain and achieve measureable goals including: sales per hour (SPH), units per transaction (UPT), average dollar per transaction (ADT), customer capture rates and email capture rates

  • Be informed and understand current merchandise promotions, and current advertisements

  • Actively seek new ways to improve metrics by partnering with the Store Manager and Assistant Store Manager

  • Partner with the store leadership team to learn and understand all management processes and reports

  • Assist in floor moves, merchandising, display maintenance, set up sales, and store housekeeping; assist in processing and replenishing merchandise and participate in receiving and monitoring floor stock

  • Adhere to all Company policies, procedures, and practices including signing, pricing, OSR, and loss prevention; accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers

  • Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures

ADDITIONAL RESPONSIBILITIES

  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management

  • Demonstrates high level of quality work, attendance and appearance

  • Adheres to all Company Policies & Procedures and Safety Regulations

  • Adheres to local, state and federal laws

  • Performs any other duties that may be assigned by management

MINIMUM QUALIFICATIONS

  • High School Diploma or GED, 1 to 2 years of retail sales experience

  • Demonstrates leadership and communication skills

  • Good time management and organizational skills

  • Work varied hours/days to meet the needs of the business

  • Ability to be flexible and willing to work extended hours when necessary

  • Travel up to 10% of scheduled shifts

COMPETENCIES:

  • Customer Centric

  • Effective Communication

  • Trustworthy & Ethical

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.

  • Standing, walking and squatting less than fifty percent of the work shift

  • Required to lift, move and carry up to 40 pounds

  • Ability to read, count and write to accurately complete all documentation and reports

  • Must be able to see, hear and speak in order to communicate with employees and other customers

  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

  • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms

(Check the box that applies by double clicking on the box.)

Sedentary: Limited activity, no lifting, limited walking

Moderate: Mostly standing, walking, bending, frequent lifting

Light: Office work, some lifting, bending, stooping or kneeling, walking

Arduous: Heavy lifting, bending, crawling, climbing

WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.

  • The work space is clean, orderly, properly lighted and ventilated with the proper safety compliance

  • Noise levels are considered moderate

Boot Barn, Inc. reserves the right to make exceptions to, modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

I have read and understand the essential functions of the job and know that other duties may be assigned and/or changed at any time.

Employee Name (print) Employee Signature Date

Supervisor Name (print) Supervisor Signature Date


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
PartTime Technician (Av) Cordevalle A Rosewood Resort (206405868)

Psav Presentation Services

Posted 3 weeks ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. Key Job Responsibilities Equipment Operation * Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section. Customer Service * Strives to exceed the expectations and needs of internal and external customers. * Maintains a positive relationship with all clients through effective communication. * Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. * Monitors events and checks in on customers throughout the day. * Understands and fosters the hotel/client relationship. Technical Ability * Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. * Handles equipment challenges and changes in a timely and professional manner. Systems Knowledge * Understands company processes, follows procedures and completes systems entry and paperwork accurately. * Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. * Increases revenue by utilizing floor up-selling techniques. Required Experience Job Qualifications * High School Diploma required. Associate's degree is preferred. * Achieve Technical Level 3 Certification per PSAV Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @PSAV/HR/Global Learning). * 1 year of customer service or hospitality experience is preferred. * 1 year of audio visual experience or equivalent in educational environment is preferred. * A valid driver's license is required for team members that may operate Company vehicles. Competencies * Ownership * Hospitality * Professionalism * Responsiveness * Safety Conscious * Action Oriented * Tech Savvy * Ensures Accountability Psav Presentation Services San Martin CA

Key Holder

Expired Job

Bootbarn, Inc.