ALEX AND ANI offers eco-friendly, positive energy infused products that adorn the body, enlighten the mind, and empower the spirit, designed by Carolyn Rafaelian and Made in America. The Key Holder is responsible for partnering with the Store Management Team in the overall day-to-day operations of the store, product placement, client service standards, achieving sales goals, and loss prevention.
The Key Holder reports directly to the Store Manager.ESSENTIAL DUTIES AND RESPONSIBILITIES: Be the driving force behind the ALEX AND ANI message of positive energy. Maintains optimal store staffing needs and schedules talent to maximize productivity.
Ensures proper floor coverage and floor management to maximize store volume. Upholds the ALEX AND ANI culture and creates an environment that is committed to exceeding client's expectations with the highest level of client service at all times. Execute events per company directives to grow the client base and build loyalty.
Ensure efficient planning, coordination, follow-through and completion of tasks, which contribute to the achievement of the store and company goals. Adjust plans, directions, schedules when necessary and acts with a sense of urgency to meet changing priorities, store needs and the demands of the business. Communicates client feedback, business trends and recommendations to the appropriate parties.
Ensures the maintenance of a neat, clean and organized store and stockroom. Effectively promotes all Brand initiatives, building client database, gift cards and achieves all personal goals. Ensure the store maintains visual presentation standards and making sure the store is replenished at all times and providing options for sell through.
Establishes and ensures compliance with the Retail Operations Manual and Associate Handbook. Partners with Store Manager to ensure protection of all company assets, controlling internal and external loss while achieving stores shrink goals. Ensures the appropriate execution of merchandise handling procedures.
Completes all additional duties and projects as assigned. SKILLS AND QUALIFICATIONS: One to two years of retail experience.
Excellent visual merchandising skills, knowledgeable of our merchandise and confident making visual decisions based on our clients' buying patterns. Excellent communication, delegation, follow-up, and time-management skills. Proven ability to multi-task and direct activities at all levels.
Capable of lifting up to 40 pounds. Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business. Proficient knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her manager
Alex And Ani