The Key Holder is responsible for partnering with the Retail store management team in the overall day-to-day operations of the store, product placement, client service standards, achieving sales goals, and loss prevention.
Essential Duties and Responsibilities
Committed to exceeding client's expectations with the highest level of client service at all times
Assist in the execution of events per company directives to grow the client base and build loyalty
Ensure efficient planning, coordination, follow-through and completion of tasks, to achieve store and company goals
Ensures the maintenance of a neat, clean and organized store and stockroom
Effectively promotes all Brand initiatives, building client database and gift cards
Ensure the store maintains visual presentation standards and making sure the store is replenished at all times and providing options for sell through
Maintains compliance with the Retail Operations Manual
Ensures the appropriate execution of merchandise handling procedures
Completes all additional duties and projects as assigned
Qualifications and Requirements
One to two years of retail experience
Excellent visual merchandising skills, knowledgeable of our merchandise and confident making visual decisions based on our clients' buying patterns
Excellent communication, delegation, follow-up, and time-management skills
Proven ability to multi-task and direct activities at all levels
Capable of lifting up to 40 pounds
Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business
Proficient knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Alex And Ani