The TJX Companies, Inc. Peachtree City , GA 30270
Posted 1 week ago
ptc/ga
Opportunity: Contribute To The Growth Of Your Career
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Acts as Manager on Duty adhering to company policy and procedure
Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
Addresses immediate customer service issues and provides appropriate coaching to Associates
Exercises discretion regarding customer service policies to satisfy customers
Maintains accurate Associate coverage in service areas for a positive customer experience
Ensures Associates adhere to all operational procedures
Ensures opening/closing procedures are executed according to company guidelines
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Provides feedback, recognition and coaching to Associates
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We Are Looking For: You!
Able to work a flexible schedule, including nights and weekends
Team player, working effectively with peers and supervisors
Able to respond appropriately to changes in direction or unexpected situations
Knowledge of company standard software, systems, and procedures
Knowledge of merchandise flow in stores
Proven problem solving skills
Able to effectively coach, delegate, and follow-up on multiple people/tasks
Able to act quickly under challenging circumstances
Capable of multi-tasking
Superior communication and organizational skills with attention to detail
1 year retail, 6 months leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
This position has a starting pay range of $14.00 to $14.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
ptc/ga
The TJX Companies, Inc.