Key Account Supervisor

Bergen Logistics Wilkes-Barre , PA 18711

Posted 2 weeks ago

Duties and Responsibilities

  • Keep daily records of all inbounds by date, PO, carrier and tracking #.
  • Search and Print the ASNs in the system.
  • Search for the ASNs that will be send to the line.
  • Create Discrepancies Report and advise client.
  • Keep tracking on WMS of Web and Retail Pts in Short PT-Pending Picker Verification and work to locate the missing units in order to complete these PTs.
  • Report to CSR PTs that need to be cancelled or short shipped to advise client.
  • Pick the Web and Retail PTs per priority and SLA.
  • Ensure all Retail PTs in the MSL list are completed within delays.
  • Complete RUSH and Urgent requests made by the client.
  • Communicate with all departments to make sure the processes are running smoothly and on time.
  • Open communication with client and AM
  • Provide timely feedback.
  • Support other Supervisors and Work areas when needed.


  • Third Party Logistics experience a plus
  • Highly effective supervisory skills
  • Ability to analyze data, reporting skills and data entry management
  • Dealing with complexity, deadline-oriented
  • Strong time management and organization skills
  • Management, equipment maintenance
  • Must be able to direct and motivate others
  • Microsoft Excel and Word experience
  • Safety management
  • Dependability
  • Bilingual Spanish language preferable
  • Regularly lift and/or move objects 10-50lbs; occasionally, with team support, lift and/or move objects greater than 50 lbs
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Key Account Supervisor

Bergen Logistics