Key Account Specialist- Northwell Health

Astrazeneca Rochester , NY 14618

Posted 5 months ago

At AstraZeneca, we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. We're focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of medicine and bring big new ideas to life. As a Key Account Specialist you'll play a pivotal role in channeling our scientific capabilities to make a positive impact on changing patients' lives. North American Commercial is the 'face' of AstraZeneca to our many healthcare clients. They represent many of the most well recognized and respected products in the industry, and build strong relationships with healthcare professionals.

As members of the Health System Accounts Team (HSAT), Key Account Specialists are responsible for advancing the AstraZeneca Bio-Pharmaceutical Business unit which includes CV-Metabolic, Renal, and Respiratory Biologics. This person is responsible for achievement of assigned objectives in targeted Health Systems. The focus of the Health Systems, Key Account Specialist will be centered on executing pull-through initiatives to improve account performance. Collaborating with business partners and communicating key market insights while executing strategic account plans that advance AstraZeneca objectives will be paramount. These individuals will work closely with the Health Systems Key Accounts team to ensure portfolio success.

Accountability:

  • Builds strong relationships with key decision makers along the care continuum; (HCPs, mid-levels, case managers, nursing supervisors, discharge coordinators, etc) and works identify opportunities to work with the customer on areas of mutual benefit

  • Capitalizes on formulary approvals and other identified opportunities through effective implementation and evolution of the strategic account plan

  • Develops and nurtures key opinion leaders within health systems to create brand advocates

  • Partners with Health System/Pharmaceutical Sales Specialists around common objectives to coordinate pull through efforts and promote collaboration within the System

  • Utilizes business analytic platforms to understand and evaluate the business in-order to maximize pull-through opportunities

  • Develops and displays expertise in brand solutions, account dynamics, and local market conditions to appropriately align resources that aid in on-label patient identification and transition to community

  • Fully engages at local and regional conferences, conventions, and other offsite meetings to establish meaningful stakeholder contacts within health systems to generate brand support

  • Understands patient flow through the hospital system and into the community allowing teams to better support the patient journey

  • Comprehensive understanding of doing business the right way adhering to AZ standards

Requirements

Essential:

  • Bachelor's degree

  • Minimum of 3-5 years experience in pharmaceutical and/or health care/sales including experience with the different account customer types

  • Hospital/IDN knowledge and expertise

  • Proven record of results, and self-starter

  • Demonstrated ability to work collaboratively and influence without authority

  • Demonstrated technical aptitude and computer skills are essential

  • A valid driver's license and safe driving record

Desirable:

  • Demonstrated ability to identify and pull through strategies at the institutional level

  • Demonstrated experience in targeted health systems

  • Prior relevant therapeutic area and targeted marketplace experience

  • Ability to execute strategy within a cross functional team

  • Experience launching pharmaceuticals

Next Steps -- Apply today!

To be considered for this exciting opportunity, please complete the full application on our website at your earliest convenience -- it is the only way that our Recruiter and Hiring Manager can know that you feel well qualified for this opportunity. If you know someone who would be a great fit, please share this posting with them.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Branch Commercial Account Specialist
New!

Trugreen

Posted Today

VIEW JOBS 12/8/2019 12:00:00 AM 2020-03-07T00:00 Job Description TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" We're seeking an Commercial Account Specialist. If you set high standards for Excellence, Integrity and Customer Service this may be the position for you. Apply now and learn more about opportunities with TruGreen. Responsibilities 1. Places telephone calls to handle all aspects of commercial customer accounts. 2. Maintains customer database through accurate and timely data entry. 3. Answers inquiries, resolves problems, promotes and sells products/services. 4. Provides first line administrative support and coordination of commercial account activities for Business Development Reps. 5. Creates and reviews commercial service agreements. 6. Follow up on commercial customers during renewal. 7. Facilitates commercial growth through outbound calls to customers and prospects. 8. Contact customers regarding outstanding balances on commercial accounts. 9. Develops, maintains and cultivates effective customer relationships with assigned commercial accounts. 10. Handles day to day account activities for commercial customers. 11. Reviews commercial accounts, up-sell existing commercial customers and solicits new customers. 12. Acts as a liaison between the branch and the customer in order to achieve the highest level of customer satisfaction. 13. Contacts customers regarding outstanding commercial account balances to achieve branch and company receivable objectives. Education and Experience Requirements * High school diploma/GED required. Associate's degree preferred. * 2-3 years of customer service experience required * Experience resolving escalated customer service issues required * Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Physical Demands & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to: * Sit, stand and walk * Use hands and arms to handle, feel or reach * Speak and hear * Use close vision abilities Occasionally required to: * Lift or move up to 25 lbs * Stoop, kneel, crouch or crawl The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Noise level * Low to moderate Adverse Conditions * Minimal TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more copy and paste this URL into your browser: www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf TruGreen performs pre-employment testing. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing. I understand that providing my cell phone number is not required to inquire about or apply for employment or purchase services, and that I may revoke this permission at any time. R13403 100760 Trugreen Rochester NY

Key Account Specialist- Northwell Health

Astrazeneca