Key Account Manager, Transport (Michigan)

Indigo Grand Rapids , MI 49504

Posted 3 weeks ago

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and So Paulo, Brazil.

Indigo Ag is partnering with growers to produce, store and deliver high quality, identity preserved grain to premium buyers across the U.S. Our logistics organization is responsible for ensuring our grain is moved on-time and any issues that arise are managed professionally and timely. The Indigo logistics team's top priority is to ensure a best-in-class experience for our growers, carrier partners and buyers while continuously seeking new solutions to address key pain points in the ag transportation industry.


  • Develop new and established client/corporate transport accounts in assigned region to include: Cooperative & Independent Grain Companies; End Users: Feed Yards, Ethanol/Biofuel Companies, Mills, Crush Plants, etc.; Large Farm Operations

  • Foster, and maintain client/corporate transport accounts in assigned region

  • Collaborate with Grower Support Team & Regional Transport Managers to establish and execute new business initiatives

  • Build a book of business lead dedicated/shared team members to build Indigo Transport supply and demand. Key delivery metrics include:

  • Revenue: total amount of payment processed for Transport;

  • Supply: number of shippers that sign up with Indigo Transport;

  • Demand: number of shippers enrolled for Transport and number of loads posted;

  • Profit: profitability of Indigo Transport

  • Create best-in class vendor experience for Indigo Transport

  • Keep an on-going pulse on regional freight cost and movements & patterns to capitalize on backhaul and other shipping opportunities for Indigo Transport Partners

  • Utilize working knowledge of region to advise clients on new Direct Ship opportunities for all commodity grain and feed ingredients including but not limited to:

  • Grains: YC, YSB, Wheat, Milo, Rice, Etc.

  • Dry/Wet Distiller's & Brewer's Grains

  • Soymeal/Soyhulls

  • Cottenseed Hulls & more

  • Work closely with internal Shipping Group to ensure timely and of accurate deliveries of assigned/promised loads from clients

  • Generates reports and present to senior Indigo leadership

  • Understand Regional Transport supply/demand and seasonality in order to formulate strategy, tactics, and programs necessary to meet quarterly goals and objectives

Understands and embodies our mission & core values

  • Excited by Indigo's mission; believes that Indigo can fundamentally change the agriculture industry; can clearly articulate passion for our mission and values

  • Optimistic and innovative; solution-oriented; shows no signs of cynicism

  • Will be widely viewed as someone who personifies our core values, is committed to them, and leans on them when making decisions. Specifically:

  • Demonstrates a track record of high integrity - doing the right thing, owning mistakes, conducting oneself honestly

  • Values, communicates and interacts with others with high levels of transparency and respect

  • Collaborates well across functions; creates an inspiring and collegial work environment


  • Extensive knowledge of Agriculture Logistics

  • Sales driven approach

  • Exceptional communication skills

  • Solutions Mindset

  • Self-starter ("Make It Happen" attitude)

  • Analytical/Data driven

  • Experience with building supplier relationships

  • Knowledge of 3rd party driver / dispatch operations for transport logistics

  • Knowledge of Transport Industry trends and pricing

  • Comfortable with ambiguity

  • Demonstrated experience in developing and growing relationships with drivers

  • Ability to get things done without clear direction

  • Customer experience oriented

  • Collaborative; able to work with diverse groups (Shippers, Carriers, Internal Indigo teams)

  • Ability to balance attention to detail with swift execution


  • Bachelor's degree, preferably in business, or logistics/supply chain management

  • 5+ years of experience in the transportation industry strongly preferred (5+ year experience in target region, with transportation or agriculture experience)

  • Sales Experience

  • Agriculture/Transport, Operational Logistics, and/or Ag Brokering Experience highly preferred

  • Demonstrates evidence of lean/six sigma/continuous improvement experience and quantifiable results

  • If you remote, you will be in Memphis your first day

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Key Account Manager, Transport (Michigan)